Seller profile

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  I had a great experience at Planet Motorsport! I purchased four new tires and had an alignment done, and the entire process was smooth and professional. Omar was incredibly helpful, knowledgeable, and made sure everything was taken care of from start to finish. He answered all my questions and provided excellent customer service. My car drives great now, and I couldn't be happier with the experience. I highly recommend Planet Motorsport, and be sure to ask for Omar!

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  Omar is a beast for sure!! very helpful. Very knowledgeable. I’ve been coming here for a while and will continue to. I definitely recommend this place for sure. Thanks again, Omar for all your help and patience with me.

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  Misleading Business — Would Not Do Business I bought two tires here and kept having a shaking issue. At first I thought it was my wheels, but I had the wheels and balance checked and everything was fine. After coming back and exchanging the tires, in which I paid $50 extra to get a better brand, the second tire had the same defect! Therefore, came back again and returned their tires and was told that they will work with the manufacturer to issue a refund. Meantime, I bought replacement tires from another shop and the shaking completely stopped, which confirmed the tires from this store were the issue. And both! Which makes me think their whole stock is DEFECTIVE. Days later, even after I returned the tires, I still haven’t received my refund. They keep telling me it’s “being processed,” but they haven’t provided any receipt, document, or proof showing that a refund was actually initiated. Whatever issue they have with their merchant or supplier should be handled on their end, not passed on to the customer after the tires have already been returned. Very disappointing and unprofessional experience. Owner still tried to use AI to reply my review so he could try to make sense lol... We can see how "serious" he is to his own business. Save yourself money and stress and go to other nearby tire shops. Original review: I had a wheel bent issue and the owner was very patient there willing to deal with me, a lot of back and forths, definitely appreciate the patience of the workers there. Definitely recommend and will be coming back!

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