Seller profile

Exotic Motors

Rolling Meadows, IL

4.3

(Google reviews)

Verified Auto Dealer

Business Information

Rolling Meadows, IL 60008, USA
- Monday
  10:00 AM – 7:00 PM
- Tuesday
  10:00 AM – 7:00 PM
- Wednesday
  10:00 AM – 7:00 PM
- Thursday
  10:00 AM – 7:00 PM
- Friday
  10:00 AM – 8:00 PM
- Saturday
  10:00 AM – 6:00 PM
- Sunday
  Closed

Business description

About us

APPLY FOR CREDIT: https://www.exotic-motors.com/apply-online/ “To Provide a Fair, Respectful, and Efficient Service to all Customers, Everytime, All the Time.” With years of experience serving the area, our dealership is dedicated to offering high-quality, pre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we’ll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”. Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

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Google reviews

Huge thank you to Shayan and Lucian for such a professional and pleasant experience. The team at Exotic Motors truly go above and beyond. Highly recommend to anyone looking for a smooth, honest, and enjoyable car-buying experience! From start to finish, everything felt clear, easy, and genuinely pleasant. Shayan's communication was transparent, the pricing was straightforward, and there were no surprises at all. Never made me feel rushed or pressured. Lucian stepped in next to help with the financing, and he was outstanding. He explained everything clearly, answered all my questions with patience, and made what is usually the most stressful part surprisingly easy and straightforward. This wasn’t just about selling me the SUV I wanted — it was about building trust, commitment, and delivering a great experience. And Shayan and Lucian delivered!
Had a great experience with Exotics Motors. The entire process was smooth from start to finish. Everyone was professional, transparent, and never made me feel pressured. They took the time to answer all my questions and made buying a car a really easy experience
The worst customer service experience I have ever had when purchasing a vehicle. We also repeatedly contacted the manager about these issues. The one time I was able to speak with him, he said he was shocked that the car wasn’t ready and that he needed to find out who had dropped the ball. Unfortunately, after that conversation, he never returned our calls despite multiple attempts to reach him. We had planned this purchase for over a week. When we arrived, our salesperson never came out to greet us or acknowledge us. We waited 45 minutes and were completely ignored the entire time until I finally reached out and said something. As customers who had arranged this purchase in advance, it was very disappointing and concerning to be avoided rather than welcomed. When we came back later, the car was still sitting there completely undetailed. The vehicle was dirty inside and out and clearly had not been made ready for a customer, despite them having over seven days to prepare it for delivery. We were promised that a part would be ordered and shipped to our home by Wednesday or Thursday. Nothing arrived. After the holiday weekend, we spent days calling and texting with little to no response. We were also told we would be compensated for all of the inconvenience, but that never happened. As the week went on, we were told they weren’t even sure the part would arrive before the weekend. At that point, we informed them that if the issue wasn’t resolved, we would be looking for a way out of the sale. When we finally took delivery of the vehicle on Saturday, it was still not detailed, had less than a quarter tank of gas, was dirty inside, and hadn’t been properly cleaned outside. After everything we went through, it felt like customer service was the last thing on their minds. I have purchased many vehicles over the years, and this was by far the worst buying experience I have ever had. I would strongly encourage others to look elsewhere.