Seller profile
Ben's Wireless
Gurnee, IL
4.7
(Google reviews)
Verified Local Business
Business Information
Elgin, IL 60123, USA
Open today
Hours 9:00 AM – 8:00 PM
Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:00 AM – 8:00 PM
Thursday
9:00 AM – 8:00 PM
Friday
9:00 AM – 8:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 7:00 PM
Google reviews
DO NOT GET YOUR PHONE FIXED HERE! Came to get my front and back of my phone fixed, the quality and color of my iPhone downgraded drastically and my flashlight was broken, and touchscreen stopped working. The “ technician” claimed that this is normal (it is not normal) they put “after market parts” (FAKE PARTS) in your phone! After going there 3 times and back and fourth with both him and the girl that works in the front, he changed my screen again just to put A SCREEN NOT FOR MY PHONE!! This use to be such a credible place. I bought plenty of phones from here and have got my phone fixed plenty of times here. These new people don’t know what they are doing, they are taking your money, parts from your phone, and then giving you fake parts! DO NOT COME HERE!!! You can see the top of my phone cuts off part on my Cellular bars and the time. He literally put a screen that is not made for my phone and charged me $200 for it!
Excellent customer service, reasonable phone prices. Staff is friendly, the guy who works at the counter Usman is amazing and knowledgeable about the phones that he sells. We were there for at least 2 hours, they offered us water which was so nice. To add on, I know wired apple headphones are finally becoming trendy again and right when the guy said they didn’t have any, he somehow found a spare one to give me even though I have my own AirPods but charging them is a pain lmao. Overall, I’d rather come here to buy a new iPhone at a discounted price than going to the Apple Store.
I went to this place to ask about fixing my Samsung screen and he told me yes, and said he can have it done in a half hour. So I had him fix the screen. All is well and he even gave me a free screen protector. Very nice people. Be prepared for the price but he does it right away. 👍



















