Seller profile

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  First let me say that Joanne and Robert were amazing. I purchase a used vehicle from them and I wasn't there in person to go to the dealership. I did everything through phone conversations. They helped me the entire way from having a professional mobile mechanic check out the car before I bought it to the transport company to have the car delivered. Joanne was very fair on making the deal for my budget and Robert constantly checked in with me to make sure things were going smoothly. I highly recommend purchasing a used vehicle from them!!

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  The company, Bradley and Joanne all lived up to the name of Best Auto Deal. I looked across the country for the truck with complete service records, ideally one or two owners, in good shape, that could be a solid vehicle without needing repairs right away. Bradley and Joanne were prompt in responding, very up front with any issues on the vehicles, offered to have keys made or fixed, have my car detailed, and took care of everything very quickly. The price and value of the vehicle were the absolute best in the country by over $1500. I would happily buy another vehicle from Bradley, Joanne and Best Auto Deal N Drive.

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  My experience with Best Auto Deal N Drive has been extremely frustrating, particularly regarding the registration and title process after purchasing my vehicle. I purchased a 2016 Hyundai Elantra from the dealership on July 20, 2026. On August 4, I received a text from the dealership asking me to contact Jan or Joanne to make a $400 tag deposit for a new tag. When I called, I specifically asked them to verify my driver’s license information because my understanding was that the tag should have been transferred. During that conversation, I was informed that the dealership had an incorrect driver’s license number on file and that it was a clerical error. I find this concerning because my driver’s license information should have been properly verified during the registration process. I also don’t understand why I had to identify the issue myself after receiving the August 4 message. The registration was ultimately processed on August 12, even though I purchased the vehicle on July 20. I was later told there was an additional amount due for registration/tag-related fees. I was initially told the amount was $130.85, while the Dealer Request for Registration Stop I received states $130.35. The dealership has now placed a registration stop on my vehicle over this amount. When I questioned the charge and requested documentation, I was told that an itemized bill from the tag agency was available and that the charges had previously been explained to me. I was not provided with a copy of that itemized bill at the time, which is why I requested clarification after receiving the registration stop notice. My issue is not simply the amount being requested. It is the lack of clear communication, the incorrect driver’s license information, the delay in processing the registration, the inconsistent amounts I was given, and ultimately having a registration stop placed on my vehicle. I have kept the text messages, documents, and communications regarding this matter and am documenting my experience accordingly. I strongly recommend that anyone purchasing a vehicle from this dealership carefully review all registration, tag, title, and fee documentation before leaving the dealership and keep copies of all communications.

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