Seller profile
Exelon Auto Sales
Auburn, WA
4.6
(Google reviews)
Verified Auto Dealer
Business Information
Auburn, WA 98002, USA
Open today
Hours 10:00 AM – 8:00 PM
Monday
10:00 AM – 8:00 PM
Tuesday
10:00 AM – 8:00 PM
Wednesday
10:00 AM – 8:00 PM
Thursday
10:00 AM – 8:00 PM
Friday
10:00 AM – 8:00 PM
Saturday
11:00 AM – 8:00 PM
Sunday
Closed
Business description
About us
Google reviews
Shop here! Seriously. Easily the most honest salesman I've ever worked with. Saying this as a 20 year mechanic. Answered every question I had honestly. Made a fair price on the vehicle. The car was exactly as he described.
I bought this car; a 2008 Mercury Milan, from Martin at Exelon, in January of 2023. It has been TURN-KEY since the day I drove it home. I've put 47k on it. It was in a minor wreck and he showed me the Carfax before I even showed up to buy it and brought his price down for me because I was in a rough spot.
These guys are awesome!! They have been true to their word and really taken care of me! I bought this 2013 Chrysler 200 with 99k miles on it for $5600 (KBB gives it an average market value of $8300!). The sales guy at Exelon (Martin) told me that if I have any issues at all, to let him know and they will take care of me. The car ran great, but then 9 days later I had the Electronic Throttle Control light come on, then the following day it came on 4x on my way to work, and the engine stalled each time. I called Martin, and he told me to bring it in and they would take a look and get it taken care of. I brought it in that evening and took it to their associated shop down the street (Mad Fab). The next day, I was told there was an air intake issue, and their electrician re-calibrated the throttle body and it seems to have taken care of the problem. I went to get the car, but when I left it did the same thing again. They told me it must need a new throttle body, which is a $500 part that I did not have to pay for, so they ordered it and told me they would install it the following business day when it arrived. After the new throttle body was installed, they said their diagnostics were still showing an air leak, so they did more exhaustive testing and discovered a hairline fracture in the intake manifold. They then ordered a new intake manifold and installed it- now she runs good as new! They ordered the parts, did all the diagnostics, and did the installations completely free, and I bought the car "As Is" without warranty! Even when I picked up the car, I was driving away and the shop guys stopped me and had me wait a sec so they could fix something with front bumper (I guess some groove wasn't lined up right, so they screwed a panel off real fast and bent/popped it into place again.. I couldn't even tell what was wrong with it, but I appreciate their attention to detail!). I can't recommend these guys enough! I got a great deal, and they took care of me even after they were under no obligation to do so. Very legit.
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