Seller profile
Randy Adams Inc
New Braunfels, TX
Verified Auto Dealer
Business Information
New Braunfels, TX 78130, USA
Monday
9:00 AM – 6:00 PM
Tuesday
9:00 AM – 6:00 PM
Wednesday
9:00 AM – 6:00 PM
Thursday
9:00 AM – 6:00 PM
Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
Closed
Business description
About us
Google reviews
I want to thank Jake for making the buying process effortless! He went above and beyond to ensure I found the right work van. His friendly approach made the entire experience enjoyable. He made sure my windshield was replaced as he promised after the sale. Jake truly cares about his customers, and I'm grateful for the excellent service he provided. If you're in the market for a vehicle, I highly recommend reaching out to Jake.
We purchased an Isuzu NRR from this dealership and specifically requested a pre-purchase inspection before finalizing the sale. We took the truck to the mechanic they recommended, and were informed that the vehicle was in good condition aside from a coolant sensor issue. Based on those representations, we paid $25,000 cash for the truck. Shortly after purchase, we discovered significant mechanical issues that ultimately resulted in approximately $12,000 in repairs. Had these issues been disclosed or identified during the inspection process, we would not have proceeded with the purchase under the same terms. Our experience left us feeling misled and extremely disappointed with both the sales process and the inspection recommendations provided. Buyers should strongly consider obtaining an independent inspection from a mechanic of their own choosing before purchasing a vehicle from this dealership.
Purchased a 2016 Toyota Corolla from this place after being recommended by a family member. Jake and Carl were very friendly and informative - anything they didn’t know, they got the answers to. They were transparent about the vehicles strengths, and worked with me to address issues that I didn’t want to drive off with. However, their patience was top tier and made the normal struggles of a car purchase painless and easy. No hassle about damage questions, vehicle service history, or personal grievances. Would recommend, absolutely.



















