Seller profile

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  Sold my car to Vision Hankook. Experience couldn’t have been more smooth and straightforward. Got the car checked out, offer was accepted, and out the door with a check in hand all in under 20 mins. Miriam was excellent to deal with. Parking lot is jam-packed and unassuming office/etc but the process was great.

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  👎🏼👎🏼🤯 Mariam and her sisters will sell You car that runs to get you off the lot then the warranty they sell you doesn’t cover the engine that’s bad. Watch out for there mechanic Diego he’s just as shady as them don’t go here I’m in debt $24,000 for a paper weight that sits and doesn’t run thanks vision motors your so amazing!!! Dissatisfied owners girlfriend who’s posting this

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  I recently needed to replace my beloved 2007 Mercedes E350 w/189,000 miles as it started giving me never ending messages that it “needed things” (e.g. check engine light, fill oil every ten minutes, you need brakes, you need a new tire). Seeing how the car is not worth very much anymore (but I still wanted to keep it as a spare car), I finally came to terms with the fact that I needed to buy a new “used” car again. (It had literally been 23 years since I bought a used car from a dealer & I’m not going to lie, I wasn’t too excited to revisit that process again.) After much pondering, I decided on the exact car I wanted (Tesla S, blk/blk). I didn’t know much about electric cars other than my friends who have them LOVE THEM. I love my Mercedes & was considering another E350 until it finally hit me like a ton of bricks one day – I do not want to pay for any more mechanical repairs. I’m fulfilled in that area. I slowly did on-line research about how things re buying cars these days go. Things are different now because there is so much transparency on-line (CarFax, Experian Used Car Reports, Cars.com, etc. will tell you if a car is excellent price, good price, etc.) Makes it a whole lot easier to truly know the car’s past. Years ago we only had Edmunds & the ever present lies from most used car dealers to count on/deal with. I found several blk 2018 Tesla S’s & 2-2019 Tesla S’s that I considered when it was time to buy. I purchased the 2019 Tesla S D100 with 67k miles from Vision because @ the end of the day, their car was a much better deal than the others in comparison. The price was lower, the car was 1 year newer, & it was a 100D & not a 75D like the others, great mileage, interior/exterior was excellent, & the Carmax & Experian Reports came back w/very high marks. Asad, Mariam, & Amna were all very pleasant to work with. They have A LOT of cars there (all beautiful) & I asked them why there were only 16 listed on their website. I was told that they do a lot of wholesale business & that’s why I saw so many cars. All of their cars were in outstanding condition. It’s a bit dusty @ their lot, but the cars still looked good (can’t wash them 7-days a week). I did visit 2 other places during this time. The experiences were OK. I’m not very good @ sitting around & waiting for help. I’m also not a big fan of driving 1.5 hours out to Norco when I have an appointment only to find out the car I was interested in sold 3 days prior. At Vision the Team there was very polite & also, surprisingly quiet (no used car salesman experience AT ALL). It wasn’t until Asad & Amna conducted the sale (my third visit), where I was very pleasantly surprised @ how easy the purchase was. Amna had prepared all of the paperwork & Asad went over each page with me. I’m a legal secretary so docs. are kind of my thing. I can read them very quickly. There was 1 doc. where I could purchase a 3-day cancellation policy for a fair amount. I declined & was given absolutely no push back @ all (shocking actually). They included the Car Max report & several other useful items. I see that Vision has many excellent reviews about buying used cars from people. That didn’t apply to me so I can’t weigh in on that. I would say if you see a car listed on their website & you’re really interested, I don’t think you will be disappointed w/the experience @ Vision. Amna was a wiz @ setting me up with the Tesla App on my phone (a requirement to charge @ all stations). A few days later my car fell off my App. ChatGPT was exceptional @ giving me the steps to get my car back on the App lighting fast, but @ the end, I needed to go back to have Amna re-register my car purchase with Tesla to get me back on the App. My research on the Internet told me that sometimes this can happen during the Tesla transfer process. Once again, she was a wiz @ getting me back on track.

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