Seller profile

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  “Two Thumbs Up” the fastest and least stressful car-buying experience I’ve ever had. I’d already looked at a few other places where it felt like an all-day ordeal. Here @ Bay Auto Exchange I checked out the car I like, discussed numbers, and wrapped up financing—all in under 2 hours. No games, no sitting around waiting forever. Just straightforward and efficient. “Honestly I’m very impressed.” I’m very Glad And Thankful that Mr. Israel Morales had help me through out the Sales Process, My Credit was not that Good but he was able to help me out along with the entire Bay Auto Exchange Staff, everything went quickly and smoothly! Thanks Bay Auto Exchange, I’ve got my BMW Hard Top Convertible that I’ve been wanting!!!

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  DO NOT BUY FROM THEM!! YOU WILL HAVE TO OAY OUTTA POCKET FOR PARTS AFTER DRIVING AWAY. they will hide things from you and will treat you like your dumb if you k lw what your talking about. The rear axle seal is leaking, i have to get a whole new exhaust because of the amf valve. I need to replace all sway bars lower as well, My check engine light came on, stability control, and the catalytic converter is bad and they deleted that check engine light code. There was a crack in the window that now is huge. The suspension is still messed up after I kept telling them to fix it they only fixed rear and front struts after promising in writing they would fix the alignment which you need to take care of all of the suspension first to do so.but after that one part they don’t wanna take care of anything else they promised. Please do not trust them. Its extremely dangerous what they made me drive off the lot and they should not be selling a car in this condition. Horrible experience with this dealership, they told me I got accepted for a car and to come up that same day. as soon as I got I got there they told me I can’t get the car anymore but they have a ss for sale instead. I chose that go with the car and rhey had me give them my down payment. They didn’t even get me accepted which is crazy because that’s the only reason I came in. And not only that they took 4 days to finally get me accepted and held on to my down payment so I couldn’t go anywhere else. When I finally got accepted and saw the car it was to late or they made me feel like it was too late so I made a deal which we both had in writing that they would fix all the problems That where wrong with the car. Snd they only fixed one problem and do not wanna take care of what else they promised me. All in all make sure you don’t give them a down payment with out making sure the car is good. Take it to a mechanic.

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  I highly recommend stopping by and checking their inventory you will definitely find something of your taste. Was able to come in and sell them a car as well!! Israel kept in touch all the time and helped out a lot when i was looking into an m3 i wanted to purchase. Will be bringing the family to shop here.

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