Seller profile

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  Aside from the motley crew that accepts your donations or acts like they're loading you vehicle, this place is awesome! With plenty of ever-changing inventory, you're bound to find almost any household item that you're looking for. From appliances to rugs, furniture, paint, plumbing, and so much more. We usually buy our furniture from there and when we feel like a change, we donate that back and then purchase 'new' items. On our most recent visit we purchased a few hundred dollars worth of furniture for our new apartment. When we arrived home, we realized that they had given us the wrong size glass shelves for our China cabinet. When we returned to the the store to try to correct the problem, Carlos, a manager, went above and beyond to help us. He listened to us without interrupting, and without hesitation offered a solution. He was professional, courteous, and polite. We went in a little perturbed by the mix-up and the way the loading dock employees treated me, but left there feeling like we were V.I.P. customers. I highly recommend this store for all of your household products, and would like to suggest a raise for Carlos. Instead of us avoiding this place in the future, Carlos turned us into lifelong, extremely satisfied customers. Give them a try; you won't be disappointed.

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  I had an absolutely wonderful experience at the Auburn Habitat for Humanity. They had a wonderful selection of furniture and other items. The folks that work there are however, the reason for my post. Definitely not pushy definitely helpful. I had a couple questions which were answered immediately and in fact, I was shown another item similar to what I was looking a- very helpful. I ended up going back to purchase two items. Unfortunately, due to my own error, there was a mixup again totally my fault. I explained my situation to them and the folks that helped me were wonderful. They went above and beyond to get me the information that I needed. I could not have been more impressed. Not to be out done the folks that loaded the items into my truck were outstanding as well. They made sure the items were not going to get dirty and or scratched and made sure that we had the information on how to properly unload them. Overall, a wonderful experience.

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  Update Sept 2024- I love just browsing everything in the store, there's always a great variety of furniture instead of repeats of the same cloned style over and over. I love unique pieces and I wish I had more room for some of them. It's just a lot of fun to see what they have this time! This place is awesome, I will never buynew furniture because for the last 6 years living in Auburn, I always find something I want here. And my needs have changed. Sometimes it will take a few visits to get that score but it will be a great deal when you do!

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