Seller profile

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  It's ok definitely not great. Some of the prices are appropriate but most aren't. There is a huge attitude when price is questioned with the staff. For instance I wanted a downspout for a sink, nothing fancy I had found a plastic one with no frills that would work for me in a bin without its packaging and they wanted 22$ for it. I found it new from Lowe's and it was 16$ there. It's unclear to me how a business stocking itself with 80% donated items can be so afflicted by inflation but these folks must be on some hard times cause they are gouging. Same issue with the paint they are 1 gallon for 20$ or 5 gallons for 80$. I wanted 5 different colors so they would not give me the 5 gallon price as I was buying individual gallons. So they could have sold 80$ worth of paint but instead sold 30$ worth of paint as I bought quarts instead and will just have to deal with not having extra. Rarely you can find some great deals, probably priced by more realistic employees that understand where they work and who shops at their store. My wife and I enjoy coming to habitat or at least we used to, it has gotten way worse in last couple years. Sad to say this one is neck and neck with Puyallup for worst and we won't even go to the Puyallup one anymore.

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  Aside from the motley crew that accepts your donations or acts like they're loading you vehicle, this place is awesome! With plenty of ever-changing inventory, you're bound to find almost any household item that you're looking for. From appliances to rugs, furniture, paint, plumbing, and so much more. We usually buy our furniture from there and when we feel like a change, we donate that back and then purchase 'new' items. On our most recent visit we purchased a few hundred dollars worth of furniture for our new apartment. When we arrived home, we realized that they had given us the wrong size glass shelves for our China cabinet. When we returned to the the store to try to correct the problem, Carlos, a manager, went above and beyond to help us. He listened to us without interrupting, and without hesitation offered a solution. He was professional, courteous, and polite. We went in a little perturbed by the mix-up and the way the loading dock employees treated me, but left there feeling like we were V.I.P. customers. I highly recommend this store for all of your household products, and would like to suggest a raise for Carlos. Instead of us avoiding this place in the future, Carlos turned us into lifelong, extremely satisfied customers. Give them a try; you won't be disappointed.

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  Update Sept 2024- I love just browsing everything in the store, there's always a great variety of furniture instead of repeats of the same cloned style over and over. I love unique pieces and I wish I had more room for some of them. It's just a lot of fun to see what they have this time! This place is awesome, I will never buynew furniture because for the last 6 years living in Auburn, I always find something I want here. And my needs have changed. Sometimes it will take a few visits to get that score but it will be a great deal when you do!

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