Seller profile

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  Had an absolutely smooth experience here at National city auto center. I have bought my wife's car here and brought my friends to check out this dealer because of how great our first experience was. We immediately got greeted by a member of staff on site who saw us browsing around the lot and took care of me by finding an available sales associate who's name was Christian. If you are interested in buying a car from this lot while everyone was kind Christian made our entire experience 1000% better! Buying a car is stressful enough and he was very kind patient and understanding who catered to all our needs as well as answered all our questions you will be in great hands with him. We test drove 2 cars and had a blast throughout the entire experience! Looking forward to continue recommending this dealership and buying our cars from here.

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  We test drove a 2015 Audi A7 Prestige that had been on the lot for over 60 days. We currently own an Audi A7 Prestige and are familiar with how the vehicle should feel. During the test drive, the brake pedal traveled nearly to the floor with delayed stopping, suggesting a potential issue with the brake system that could pose a safety concern for a prospective buyer. This is not a characteristic one would expect from a vehicle marketed as a luxury sedan. We raised this concern with staff and later discussed it directly with the general manager, Karl Albright. An inspection checklist was referenced; however, the braking behavior we experienced during the test drive was not reflected in that documentation. Mr. Albright stated the vehicle had only been on the lot for approximately 30 days. When we clarified—based on publicly available listings—that the vehicle had been listed for over 60 days, the discussion shifted from factual clarification to defensiveness. Based on comparable market listings we reviewed, the vehicle appeared priced on the high end. When we attempted to discuss adjusting the price to account for market comparables, vehicle condition, and potential repair risk, the conversation again became defensive and unproductive. We ultimately chose not to proceed. Notably, the vehicle’s listed price was reduced by $500 the following day. Prospective buyers are encouraged to independently verify vehicle condition, confirm listing history, and pay close attention to how concerns are handled during the sales process.

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  Just copped a beautiful Toyota RAV4 and let me tell you—Rigo made the whole process smooth like a Sunday cruise. No pressure, no games, just straight-up good vibes and real help. Dude knows his stuff and hooks you up with exactly what you’re looking for. If you want a ride that turns heads and a salesperson who treats you like a friend, go see Rigo. You’ll walk out feeling like a boss with a brand-new whip. Highly recommend. ✨🚗🔥

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