Seller profile

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  I’m glad that I got into a car that I like but that’s where it stops. Before getting the vehicle I was assured the brakes had recently been done. Cut to this past Monday and my rear brake line mysteriously got cut. Turns out whoever they use to do their brakes does a pretty shitty job because they stripped the a nut and a bolt was completely missing on the caliper. Will not be doing further business or recommending this place to anyone.

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  I purchased a 2005 Avalanche a week ago from New Wheels. Spoke to Robert on the phone & we worked out a deal rather quickly. Drove over from Indiana to pick it up. For being a 20yr old truck, it was in real good condition. Perfect, no. But for $40,000 less than a new truck, It is NICE. Test drove great. Told him we had a deal & they had me out of there in under 30 mins. Also, their price was around $2800 less than other similar Avalanches I had been shopping. plus it came with a very detailed Carfax report. I figure around $300 to repair a few minor things. (spare tire hoist is missing, small clip for closing sunroof, etc..) Small stuff for an $8000 truck.They had the title on site, I received it 2 days later fed-X. Highly recommend these people. Will be looking for a truck next year for my brother. Robert will be my 1st call ~ Much thanks ~~

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  Purchased a car a month ago. Everything went well. I love my car. But that’s where the buck stops. I came in pre-approved for my loan. I specifically asked the salesman Robert to NOT run my credit because I already had my loan. He assured me that he would not. Here it is a month later and I receive a denial letter from a credit union that I did not apply for. I called the dealership and spoke with the owner, Mark. Let me tell you, Mark was a real piece of work. A true gem. Instead of being apologetic and understanding, his exact words were “Well what do you want me to do about it? You still got a car, didn’t you!” Mark was very rude and dismissive. I explained to him that “what I want” is that going forward your salesmen don’t lie about running someone’s credit. It should be made clear that hey we’re still going to run your credit no matter what. I believe if someone came in with cash they would run their credit as well. “We were trying to get you a better deal. We do all our loans there.” Mark, the owner exclaimed. Lesson Learned.

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