Seller profile

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  Chi assistant was outstanding and she went above and beyond in helping me achieve my goal and that was to select a vehicle that had good mileage and the cost was in my range and it had everything I was looking for in this vehicle and the price was fit just for me the monthly and car insurance was an exact fit. Thank you for calling your associate to get me a good rate on my insurance and thanks to MGMT for making it work in my favor THANK YOU. IM FOREVER GRATEFUL FOR THE MAGNIFICENT WORK THAT WAS PRESENTED TODAY. IF YOU'RE LOOKING FOR RELIABLE TRANSPORTATION L. A. CITY CARS SHOULD BE YOUR FIRST.AND ONLY STOP BEVERLY ST JAMES.❤️

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  I can’t say enough good things about LA City Cars! After being turned down by several other dealerships, I was starting to lose hope of finding a reliable car for my family. Then I came here — and they made it happen! I ended up driving away in a beautiful Nissan Pathfinder that fits my family perfectly. From start to finish, the team went above and beyond. Natasha and Chi were absolutely amazing and patient, honest, and super helpful throughout the entire process. They worked so hard to get me approved, and they treated me with genuine respect, not just like another customer. Once it came time for paperwork, Kelly took care of all the financing details and made everything smooth and easy to understand. I noticed some reviews mentioning the extra add-ons, but honestly, even with those included, my deal was still better than anywhere else I checked. Plus, the LoJack they added actually ended up lowering my insurance cost so it worked out to be a great value in the long run. Overall, I’m extremely happy with my purchase and the service I received. The whole experience was stress-free, transparent, and friendly. If you’ve been turned down elsewhere or just want to be treated right, go see the team at LA City Cars. You won’t regret it!

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  Over a year of mechanical problems, unanswered emails, and a denied bond claim I purchased a 2020 Land Rover Discovery HSE Luxury from LA City Cars in June 2025. Within 24 hours of driving off the lot, the check engine light came on. I have the text messages to prove it. I brought the vehicle back to their service department twice. Both times they replaced parts — ignition coils, spark plugs — and both times the same misfire condition returned. An independent mechanic I hired in early 2026 found 7 active engine fault codes, including a code indicating catalytic converter damage caused by the ongoing, unresolved misfire. I sent written emails to floor management in July and August 2025 documenting that the check engine light had been on since day one and requesting resolution. Neither email received a response. I filed a complaint with the California DMV Investigations Division, which is currently active. I also filed a bond claim with Merchants Bonding Company, the surety on LA City Cars' dealer bond. After a full investigation, Merchants confirmed in writing that the dealer sold the vehicle "AS IS — No Dealer Warranty" — information I was not clearly made aware of at the point of sale. I am now pursuing my remaining legal options. I am sharing this because other buyers deserve to know what the process of resolving a dispute with this dealership actually looks like. Keep all your paperwork, get everything in writing before you sign, and have any vehicle independently inspected before purchase.

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