Seller profile

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  Jack, Jason and Kevin were very helpful, professional and respectful of our time and ensured we had a wonderful car buying experience for my wife’s new daily driver. We knew what we wanted and they worked hard to meet us on price without compromise. I highly recommend them to anyone looking for a great deal on a quality used vehicle! Thank you Jason for your genuine support and courteous service. We will be back and we will send anyone we know looking for a car your way. God Bless!

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  I purchased a vehicle at a great price and was genuinely happy with the customer service from start to finish. From the moment I arrived, I was greeted with a friendly hello, invited inside to talk about what I was looking for, and even offered water while we talked. These are good people and an even better company. I was in a bind at the time, with a 5-year-old and a daily commute from Olympia, WA to Tacoma, WA for work. I made a $5k purchase with $3k down and asked about payment options. Jason and the front desk staff were kind, friendly, accommodating, and most importantly, flexible. They pulled the car up for me to inspect and test drive. The vehicle was clean inside and out, and everything worked — lights, switches, radio, heat, and A/C. I usually wait about six months before leaving a review so I can give an honest evaluation of both the business and the vehicle. About two weeks after purchase, I took the car through a touchless car wash and noticed the top weather stripping on the front windshield had come completely loose. It appeared the windshield had likely been replaced previously, and the weather stripping was either missed or not properly secured. Unfortunately, I haven’t been able to repair it yet due to the cost. About one month after purchase, I also had a fouled spark plug (#1). Thankfully, it was a simple $20 fix and I was able to do the repair myself, though it would have been expensive at a shop. Aside from leaving the lot with a newly purchased vehicle and only having 1/8 tank of gas to make the drive back to Olympia, the vehicle has otherwise been reliable. Overall, I would absolutely recommend Jason and his crew at Gene Pankey Motor Company. They were honest, helpful, and treated me with respect during a time when flexibility really mattered.

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  I am so happy and full of gratitude for the service and customer care I received at Gene Pankey Motor Company. I had the opportunity to work with Kevin; he heard me out and met me human to human. Kevin ensured I was paired with the right vehicle at the right price and I have been over the moon with the match he found for me. Thank you so so much for the time and attention. Kevin and Gene Pankey Motor Company, you are amazing and have helped alter my ability to embrace opportunities with more more ease by having access to reliable transportation. Much love to you all!

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