Seller profile
Alpha Luxury Motors
Downers Grove, IL
4.6
(Google reviews)
Verified Auto Dealer
Business Information
Downers Grove, IL 60515, USA
Open today
Hours 9:00 AM – 7:00 PM
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
9:00 AM – 6:00 PM
Sunday
Closed
Business description
About us
Google reviews
We recently purchased a car from Alpha Luxury Motors, and we couldn’t be more impressed with the experience! From the moment we walked onto the lot, we felt welcomed and valued. Our rep Adam was knowledgeable, attentive, and genuinely committed to helping us find the best car for our needs. What really stood out, however, was the incredible deal he offered. We had done some research, and he not only met our expectations but exceeded them with a fantastic price that no one else could come close to. His transparency and honesty throughout the process made the entire transaction smooth and stress-free. We are so happy with our new vehicle and grateful for the amazing customer service. If you’re in the market for a car, we highly recommend visiting them. They’ve earned a loyal customer for life!
I had a great experience working with Adam at Alpha Luxury Motors. From the moment my daughter and I walked in Adam took the time to understand my needs and helped me get exactly what I wanted. The process took time due to the route I decided to purchase the car. Yet, Adam was understanding and patient with me without any pressure of trying to change my mind. If you are looking for a dealership that truly values its customers and goes above and beyond, look no further than Alpha Luxury Motors. I did mention to Adam -I have a lot of friends and I would tell them about my experience and since he did me a solid - I’d also like to write this review-(see above) Thank you
1 Star – Buyer Beware We paid $15,000 cash for a 2017 Land Rover Discovery Sport at Alpha Luxury Motors and were pushed into a $2,600 “Gold” warranty. Within one day the nightmare began. A tire deflated because the valve was damaged. The check-engine light came on (I gave up on their “reimbursement” promises and paid for an oxygen sensor myself). We have to add coolant every month—a sign of an internal leak. Worst of all, the car won’t accept fuel. Every pump shuts off after a few seconds. This last problem is something the dealer had to know about—someone at the lot had to put gas in it. Selling a car with a fuel system issue like that is unacceptable. The “Gold” warranty has covered nothing. Repeated calls to get the fuel issue fixed have gone nowhere. We bought this car in good faith with CASH OUR TEENAGER SPENT YEARS SAVING. Instead we were sold a vehicle with serious, obvious problems and a useless warranty. I was ready to buy a second car here—never again. Avoid this dealership with your hard-earned money.
Items from this seller
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2018 Audi A5$22,40045k milesDowners Grove, IL
2020 Mercedes-Benz GLC 300 Coupe$29,98566k milesDowners Grove, IL
2009 Mercedes-Benz SLK 300$12,98560k milesDowners Grove, IL
2023 Volvo S90$32,98554k milesDowners Grove, IL
2016 Audi TT$18,98586k milesDowners Grove, IL
2014 Nissan Murano$11,98578k milesDowners Grove, IL
2019 Subaru Ascent$19,98576k milesDowners Grove, IL
2018 Volkswagen Jetta$11,985111k milesDowners Grove, IL
2016 Lexus ES 300h$21,98566k milesDowners Grove, IL
2019 INFINITI QX50$19,39950k milesDowners Grove, IL
2019 Honda HR-V$19,55538k milesDowners Grove, IL
2014 Ford Focus ST$10,985106k milesDowners Grove, IL
2016 Mercedes-Benz GL 450$15,98577k milesDowners Grove, IL
2021 Audi Q3$20,98562k milesDowners Grove, IL
2020 Volvo XC40$19,77773k milesDowners Grove, IL
2021 Jeep Wrangler 4xe$25,98558k milesDowners Grove, IL
2015 Toyota Prius c$13,98560k milesDowners Grove, IL
2020 Mercedes-Benz GLE 450$27,55596k milesDowners Grove, IL