Seller profile

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  So, this is difficult for me. My wife and I recently purchased our second vehicle from here. With the first car we had some issues with the extended warranty. I decided to go back, despite these issues, because they carry the types of vehicles I like and the buying process is very easy. I got a BMW, and the first few days after I bought it we had a big snowstorm, and the heat went out, and the car overheated leaving me stranded on the highway in a ton of snow and no shoulder to park on. So less than a week of having it and the water pump needs replaced. They tell me bring it in, which I was able to get it there and the repair is $2150. I had to take off work to get it there because they don't have mechanics after two, and I also had to rent a car while they had mine. They knew all the troubles I had with the first car about 7 months ago, and now 3 days into my second purchase I'm stranded, and have a huge repair bill. Is this their fault? Of course they don't know the car is going to break down and really they didn't have to help me at all with the bill, but $1100 after just buying the car is still that. So I do have mixed feelings, the first purchase there waa someone there who was completely untruthful, the second I had a huge repair, misses work, and incurred charges for rental car as well. I really can't hold that against anyone there, it's not their fault, and they did help me get it fixed. They are also fixing a TPM issue for me in the near future. If you go here for a car, as for RJ to be your sales person, he will make the buying process simple, and advocate for you. I will be buying my son a new car here, in the next couple of weeks.

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  If your in the market. Id rec skipping this place. They'd only come down off their price $200 and a tank of fuel... the car listing i originally seen included a carfax report. And on that report there was an minor damage reported. I used this in my negotiating because they have this audi listed on the high end of value as clean or great and its not. The owner prior pocketed the insurance money and left the damage on the car. I pointed this out and this morning.... come to find out they updated their auto trader post as "No Accidents".... and thats just plain deceit.... and i obviously have the screenshots of the carfax with vin and damage. So with all that being said. Clear proof this dealer is at mininium deceptive. Im no longer interested in said unit. And adding them to the list of boycotts to protect innocenct people from being taken advantage of. Im spreading the word! Edit to respond to their clarifacation! The day prior to my arrival and before you heard of my. Comment. The same ad on the same site was different to the add on the site currently now. Which clearly shows a coralation between my comment and the change. I have forwarded this info to the respective branches ;) have a great day. And yes got a unit with 6k more miles with no damage for 1500 less otd then your out the door price. Only 110 miles away proving my point about the arrogence from yall.

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  We had a great experience purchasing our 2020 Honda Passport, and RJ made the entire process easy and enjoyable. He was knowledgeable, friendly, and never made us feel pressured. RJ took the time to answer all of our questions, made sure we were comfortable with every step. The whole buying process was smooth and straightforward. Truly appreciate the excellent customer service RJ provided.

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