Seller profile

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  I saw a 2025 Chevy Trailblazer. I tell them my plan is call my bank, up my limit and pay on my card. The man helping me asks his boss to make sure this is okay. He comes back and tells me boss said “6k on card right now so we can start paperwork and wire transfer 15k to the bank”. I say okay and call my bank to give dealers information. I’m told I just need the confirmation email. We sign everything but the title. After hours I call my bank, get the email, and forward it to the dealers email showing confirmation that I transfered the full 15k. The boss enters and says he cannot see it in his account and “Despite the confirmation that he will not be giving me the car” and my options are “pay another 15k directly from my card and they will transfer 15k back when the wire shows up” or I can drive down the next day. I ask why I couldn’t pay card originally like I planned. They said “I don’t know. We never do wire transfers because they take forever.” I say that the man that was helping told me that I had to send the 6k on card and 15k wire because that’s the boss wanted. He says he’s not placing blame and I have my options. I tell him neither of those options will work. I’m not comfortable sending a total of 37k from my account when I planned to pay 21k total. And I tell him I cannot travel the hour and a half again the next day. Another salesmen chimes in telling me I can pay 200+ for an uber to them and it’s worth it. The boss tells me his friend has recently gotten scammed. A person showed a confirmation that was fake. I tell him I understand that and I offer the confirmation email, the submission confirmation, as well as showing them my banking app. He denies all of these and quickly says this is not worth him arguing and to give him my card and he would rather just give me my initial 6k back and send the 15k when it comes and he’s not selling the vehicle. I ask if there’s no other compromise since we’ve signed everything and he just reiterates that he would like my card so he can do the return. I give him my card and he walks out. The other salesman repeats “Is it not worth the 200$ for the Uber and you get the car tomorrow” I reply no sir and the boss walks in. Prints my receipt and tell me to have a good day. I step out to call my bank and inform my husband that after hours (arrived at 12:30 and this was 3:58) we would not be getting the car. While my husband was on the way the boss came to me outside and offered to pay for my Uber the next day. I told him I didn’t want to sit in a car with a stranger for an hour and half as well as I have my child so that’s car seats and extra. (He did offer so that was nice) he said the deal was otherwise currently closed and I said yes sir I am sorry. When my husband arrived I informed him what happened and he stepped inside for no more than 2 minutes before calling me inside. When it was just me both people were very firm they didn’t want to be lenient and that there was no compromise and were unwilling to discuss further. My husband stepped inside and they immediately listened to what he said “there’s 15k already taken out of my account. I’d like the car or my 15k”. They then said if I showed them the money was out of my account and the other confirmations they would continue with the sale. This was offered previously but denied. He also was much more cheery with my husband now joking “you seem trustworthy and straightforward”. I simply showed everything. Even handing him my phone and signed the title and was given the key. The issues after now: There was one key not two. I did not ask but I don’t remember it saying anywhere. They said they were “checking, doing maintenance, and washing” the car. While in the lot still the car didn’t look washed. Not terrible but odd because it was in the back for hours My husband later noticed a taillight was out. I have not contacted the dealer so I do not know their response but I feel like it should’ve been seen after “maintenance and checks”

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  Excellent service, Gonzalo was a great help, able to get me financed even with low credit, if you’re having doubts just stop by, you won’t regret it

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  Edu was great he helped me all the way through the process. He worked with me on the price of the truck which was a great deal!!

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