Seller profile

• 

  I first visited AutoNation Toyota South Austin about five months ago while researching vehicles for my family, and that initial experience ended up being the reason we ultimately chose to return and purchase here. On that first visit, I met Amin - and from the very beginning, the experience felt different than what you typically expect at a dealership. He was incredibly knowledgeable about the vehicles, financing, and options, but more importantly, he was genuinely personable and completely pressure-free. There was no “sales energy,” no rush, no tactics - just someone who was truly invested in helping us make the right decision for our family. It left a real impression on me, and I made a mental note of his name knowing that if we decided on Toyota, we would be coming back to him. Fast-forward to last month, and we did exactly that - this time returning together as a family. What stood out immediately was that Amin showed the exact same level of care, personalization, and investment in my wife that he had previously shown to me. Our situation wasn’t simple - we had some complicated timing, financing with crazy LLC purchase component, and a vehicle in transit - but Amin truly led the entire experience for us, coordinating resources and pulling every string necessary to make sure we ended up with exactly what we were looking for. Thanks to his effort and the team around him, we ultimately received an incredible end-of-year deal and incentives that far exceeded what we had expected. At one point, I asked a manager why they were willing to go so far for us, and his answer honestly summed up the entire experience: “You’re the type of customer we want to take care of ” He went on to explain that we made the process easy by being genuine, remembering them, and treating the team with respect - and in return, they treated us the same way. In a world where it often feels like everyone is trying to get one over on each other, it was honestly refreshing to work with a team that truly cared. I’m not naïve to the fact that taking care of people is also good business - when a dealership does right by you, you naturally want to return and tell your friends. But even with that knowledge, it feels far less cynical and sometimes easier to just accept: we had a genuinely great experience here. More than that, we had a human experience - the kind that feels increasingly rare - and one that everyone should get to have a little more often.

• 

  We had a great experience with Cesar. My husband was looking for a Toyota Tacoma and did a lot of research before finding the best price at AutoNation Toyota South Austin. We contacted Cesar by email and phone to get all the vehicle details and handle the negotiation. Once we agreed on a great deal, we flew from Miami to pick up the truck. Cesar was extremely helpful throughout the entire process and made everything smooth and stress-free. If you’re looking for a new or used car, definitely ask for Cesar—he will take great care of you!

• 

  I recently had the absolute pleasure of working with Maddy, an outstanding saleswoman, when purchasing my first Toyota Tacoma, and the experience was nothing short of fantastic! From the moment I arrived at the dealership, Maddy’s warm, welcoming vibe made me feel completely comfortable, especially as a first-time truck buyer. She took the time to understand exactly what I was looking for, patiently answering all my questions about the Tacoma’s features, performance, and trim options without ever making me feel rushed or pressured. Maddy’s expertise on the Tacoma was truly impressive—she explained the differences between trims, highlighted the truck’s off-road capabilities, and pointed out features I hadn’t even considered, like towing capacity and fuel efficiency, which perfectly matched my needs. Her passion for the vehicle was infectious, and it was clear she was genuinely invested in helping me find the perfect truck, not just closing a deal. What really set Maddy apart was her transparency and honesty during the negotiation process. She worked diligently to secure a deal that fit my budget, breaking down every detail of the pricing and financing options with crystal-clear clarity. There were no surprises or hidden fees, which made the entire process smooth and stress-free. Even after the sale, Maddy followed up to ensure I was thrilled with my Tacoma and shared helpful tips on maintenance and accessories to enhance my driving experience. Maddy’s dedication, professionalism, and genuine care transformed what could have been a daunting process into an exciting and memorable milestone. My Tacoma is everything I dreamed of and more, and I owe that to Maddy’s exceptional service. If you’re looking for a vehicle, I wholeheartedly recommend Maddy—she’s the kind of saleswoman who makes you feel like you’re her top priority!

See more reviews