Seller profile
ApexCars
Fremont, CA
3.8
(Google reviews)
Verified Auto Dealer
Business Information
Fremont, CA 94536, USA
Open today
Hours 10:00 AM – 7:00 PM
Monday
10:00 AM – 8:00 PM
Tuesday
10:00 AM – 8:00 PM
Wednesday
10:00 AM – 8:00 PM
Thursday
10:00 AM – 8:00 PM
Friday
10:00 AM – 8:00 PM
Saturday
10:00 AM – 8:00 PM
Sunday
10:00 AM – 7:00 PM
Business description
About us
Google reviews
I had a very disappointing experience with Apex Rentals that caused both inconvenience and unexpected expenses. I was in contact with the host leading up to my reservation, including up to 15 minutes before the scheduled pickup time. At that point, I was provided with the lockbox code and told to proceed as planned. When I arrived, the vehicle was not there, and the lockbox did not contain any keys. It took about 25 minutes to receive any response, and when I finally did, I was given a phone number that did not respond to calls or texts. I was then told to continue communicating through the app, which I had already been doing. Eventually, I was informed that the vehicle had been stolen, but I was never notified ahead of time. After that, communication stopped entirely. There was no effort to provide a replacement vehicle or assist in resolving the situation. The main issue here is the lack of communication. If I had been notified earlier, I could have made other arrangements and avoided losing over $200. Instead, I was left at the pickup location without a vehicle and without support. Based on this experience, I would not recommend this rental provider and if this is how they scam people with their rentals I can only imagine what they do with selling their cars. These people are scammers. Don’t trust!
I had a good experience looking at a car here and I am deciding 2-3 similar ones I’ve seen. At the end of my visit I asked the salesperson if there were any additional fees and only then did he mention $1000 for a totally unnecessary security package that you could not opt out of. This was not listed on any website and the listed cargurus price says it includes all fees. This is what gives used car dealers a bad name. On principle alone I would never buy here. An online search shows that most people don’t find out about the add on fees until they are signing the deal so at at least I’m luck that way.
Apex is a wonderful place to purchase a vehicle. Jason, Cayla, and Derrick made my car buying experience truly phenomenal. I really needed a car for my new job and they helped me secure the car of my dreams! I recommend Apex to all of my friends and family even my neighbors. If you’re in the market for a quality used car, I highly suggest you go see my friends at Apex today!!



















