Seller profile

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  Appliance TV Outlet offered an impressively wide choice of appliances. Our salesman, Lem, provided terrific service and answered our many questions with great patience and professionalism. Jorge and Oscar hauled away our old washing machine and delivered our new machine with skill and care, even though it involved a narrow and awkward staircase. They also carefully installed and leveled the machine with enviable expertise. The machine runs perfectly. We had a great experience at Appliance TV Outlet and would certainly buy from them again.

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  We came to Appliance TV Outlet to purchase all of our kitchen appliances—stove, microwave, fridge, dishwasher, hood, and induction cooktop—and had an exceptional experience from start to finish. Brandon and Lam were incredibly patient, knowledgeable, and detail-oriented. They even stayed past closing to make sure every question was answered and every detail was perfect. Brandon was the owner and always kept in touch with my husband to make sure we knew when new selections came in that matched what we were looking for. Out of all the stores we visited, this location had the most impressive selection of luxury appliances at unbeatable prices. Their customer service truly stands out, they went above and beyond to ensure our appliances were protected, cleaned, and prepared for shipment to our forever home. The parking is plentiful, the showroom is organized, and the team is genuinely committed to helping customers find the right fit. We would 100000% recommend Appliance TV Outlet for any and all appliance needs. Exceptional experience!!!

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  ABSOLUTELY DO NOT BUY ANYTHING FROM APPLIANCE & TV OUTLET!!! Waiting 18 months for four missing freezer bins that were promised when I bought a freezer. A comedy of excuses and ignored calls and voicemails. Drove 1.5 each way (twice) to get issues resolved, with zero follow-up. Avoid doing business with Lem and Brandon. I teach my kids to keep their promises, to be ethical. It's a shame many adults do not follow those same principles. I've been remodeling for over 30 years. This has been the worst experience by far. Update: New owner (Brandon) is working on a resolution. Issues were with previous owner and an employee who is no longer with the company. Appreciate your efforts Brandon, and look forward to working with you.

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