Seller profile

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  Have had nothing but good experiences at Star Mazda. Bought my previous car there in 2014, always had great service, and just purchased a 2025 CX5. Friendly staff, they don’t hassle you, they know their stuff. Neil and Alex helped me this time around and were terrific. As good an experience as it gets with car dealerships.

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  My family and I had a great experience working with Neil at Star Mazda! Neil helped us find exactly the Mazda model and trim package we were looking for. He was knowledgeable, patient, and really took the time to understand what we wanted. He also helped us secure an amazing deal on my Carbon model Mazda CX-30 and then helped my twin brother find a CX-30 that was right for him as well. We really appreciated how easy and straightforward he made the entire process. I’m so happy with my new Mazda and would definitely recommend Neil to anyone looking for a Mazda!

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  I did not expect this type of service coming from Star Mazda. We scheduled an appointment on Monday for today at 7:30am to get all of my tires replaced, get an alignment, and get an oil change. When we set the appointment, I asked how long it would take. On the phone, the employee said it would take two hours to two and a half hours tops. Great, I had to drive to work later in the day so it all works out. Well I get there today and the person helping me offers to get me a ride home because it'll be a few hours. I ask how many, because maybe they were a bit busier so I could understand one or two more hours. He responds with "Oh it should be done at around three or three thirty". I had to verbally spar with the employee to get it done sooner, and even then, my car wasn't ready until 12:20. I set this appointment days prior, why was I being pushed back? Anyway, he got me the ride home but I am not exaggerating when I say the driver's car smelled absolutely putrid. I had him drop me off early and walked the rest of the way home. I then picked up my car later in the day and everything was gravy. That is, until I noticed that all of the valve stem caps were missing from my brand new tires. Mind you, I didnt see this until I got to work because I was in a rush. So I call them up and repeatedly get sent to voicemail until a helpfull employee tells me that they can send a tech with my valve stem caps to me, he just has to forward me to the employee that was overseeing work on my car first. I get forwarded and this employee tells me that he has no one to send and that I have to come pick them up "whenever you can. You can come in tomorrow if you need to.". I just said "got it" and hung up because I was livid at that point. I still can't believe it.

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