Name: 2023 Tesla Model Y
Price: 28599.00 USD
Availability: InStock

Cars & Trucks

$28,599

2023 Tesla Model Y Long Range Sport Utility 4D
7SAYGDEE1PA112196
Miles 61,522

Carzi Auto Sales
44 N 44th St, Phoenix, AZ 85034
(480) 389-4572


2023 Tesla Model Y

Carzi LLC

carzi

Google Reviews

Arrived after my flight they did not have my car available  that I reserved. They are unmanned all communicating  was done through text messages. They told me I would have to get a vehicle  somewhere  elese. I had to Uber to the phoenix  airport car rentl plaza

HORRIBLE experience, I’m extremely disappointed with how this company handled my situation, and I genuinely do not understand how they even have 3.5 stars.

During/after a birthday trip to Phoenix, Carzi overcharged us by over $300 (taken out of our deposit) and attempted to send an invoice for over $500. Despite our original contract stating that we had unlimited mileage and after the sales associate never disclosed any other details upon arrival (and telling us that he can add the second driver in for free), they sent us an email stating that they're owed an extra $500 for the "extra fees" on top of the original almost $300 original price and that it was indisputable. Although we attempted to resolve it directly with the company and reached out multiple times for clarification and a refund, after some initial communication, they stopped responding entirely. Extremely unprofessional, and a clear lack of customer service.

The only “resolution” I ever received was a partial credit from my credit card company, not from the business itself. The company never issued a refund, never provided a clear explanation, and never followed up once it became clear they wouldn’t be financially responsible. This went on for almost 3 months.

I later found out their BBB rating is an F, which unfortunately aligns with my experience. If something goes wrong, don’t expect responsiveness or fair handling. The "bait and switching" tactic that other reviewers mentioned is 100% accurate.

We chose this company because we thought it was more cost-efficient, but it ended up costing us over 2x what we would have paid if we went with a more reputable company. Please learn from our mistake, do NOT book a rental car with them!!! It's not worth it, they're a horrible company and a total scam.

Scam! Stay alert on the fact that they do not have any display of the contracts that you sign or permit you to read them. They’re simply requesting signatures after signatures on an electronic pad. They are only permitting 400 miles per rental vehicle and then want to  charge you $.85 afterwards, as if this was a U-Haul truck that you’re renting to move. Go elsewhere the car will come out triple the amount then another facility that would be less stressful and unlimited miles totally an inconvenience will be reporting them to the Better Business Bureau.

I have never in my life given a company a 1 star review but this worthy of it. I was using the car for a girls trip. So I needed it during the weekdays. I purchased the deal through Priceline that clearly stated unlimited mileage. The confirmation came from Priceline and showed my itinerary. It also showed unlimited mileage. So I’m not looking for the contract to say anything else. The hit me with the ole bait and switch. They changed it to only 300 miles. So I disputed it. They send me a text message stating that the Priceline listing said different said the 300 miles. I sent them back the screenshot my itinerary. Then silence. I am going to have to go through a whole dispute with my credit card company over this just to even try to get this fixed.

I had a terrible and alarming experience with Carzi near Phoenix Sky Harbor Airport, and I strongly caution others against using this company.

This was one of the worst rental car experiences I’ve ever had and felt like a complete scam.

Carzi canceled my reservation stating the vehicle I reserved was unavailable and offered either a sedan or a cancellation with refund. I explained that I was already on their shuttle and traveling with my sister, who has a heart condition and limited mobility, so I still needed a vehicle. I agreed to the sedan.

Carzi appears to be either AI-operated or intentionally unreachable — there is no way to speak to a human. Communication is text-only. After I agreed to the sedan, they stopped responding entirely and eventually blocked my number. I tried texting from another phone the next morning; once they confirmed my name and itinerary number, they again stopped replying.

I was left stranded in a parking garage at Sky Harbor with my handicapped sister, who cannot walk long distances. No car was ever assigned to me, despite Carzi taking a $400 deposit during mandatory pre-check-in, which required uploading my driver’s license and insurance. I have proof that pre-check-in was completed and that insurance was received and confirmed by Carzi.

I booked through Expedia. When Expedia attempted to help, Carzi falsely claimed that I canceled the reservation and failed to provide insurance — both statements are untrue and directly contradicted by screenshots I provided showing Carzi confirming receipt of my documents.

There was another family waiting nearby who was also unable to get assistance and eventually left.

I ultimately had to take an Uber and rent from another company. Had we not had the funds to do that, this situation could have been much worse given my sister’s medical condition.

This occurred on January 31, and as of February 3, I still have not been refunded. To make matters worse, Carzi later sent me a link thanking me for “taking great care of their car” and asking for a review — what car? One was never assigned.

Carzi accepted payment, refused to provide the service, ignored a customer with a disability, and then misrepresented the situation to Expedia. I had to threaten reporting them to the BBB, FTC, CFPB, and the Department of Aging and Disability before Expedia would even consider a refund.

I strongly advise avoiding this company. The lack of accountability, accessibility, and basic customer service is alarming.

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