Name: 2023 Audi Q5
Price: 35294 USD
Availability: InStock

Cars & Trucks

Quality used cars trucks & SUVs for sale near me at Fletcher Jones Imports. Dealer serves Las Vegas, Henderson, Paradise, Spring Valley & nearby. Offers Audi BMW Mercedes Lexus Toyota Honda Chevrolet Jeep Porsche & more! Call or Text (702)364-2921 to schedule a test drive today!

Fletcher Jones Imports Used Car & Truck Center does not reserve or hold advertised vehicles, all are subject to prior sale on a first come first serve basis. Customer must take delivery of the vehicle and execute all Nevada required documentation at Fletcher Jones Imports Used Car & Truck Center. We reserve the right to revise price, equipment, mileage, and certification status as a result of changing market conditions, manufacturer/distributor notices including recall notices, or error. All vehicle pricing expires upon close of business the same day. The stock images shown are for illustration purposes only and are not an exact representation of the actual vehicle.

2023 Audi Q5

Fletcher Jones Imports

Fletcher Jones Imports - Used Car & Truck Center

Google Reviews

Rafael made this entire experience exceptional. I originally came in just to look at a different car, but he took the time to really understand what I was looking for and showed me an amazing option that instantly brought me back to my early 30s. He was knowledgeable, patient, and genuinely enthusiastic, which made the whole process enjoyable and stress-free. We wrapped everything up quickly and I was on the road in record time. I truly appreciate his help and professionalism, and I hope he keeps me in mind when more of those one-off special cars come in!

I am writing to formally complain about the lack of support I have received regarding documentation required for my vehicle purchase from your dealership.

On 08/05/2025, I purchased a used 2019 Tesla Model 3 advertised/sold as a one-owner vehicle. At the time of purchase, I was told the vehicle was eligible for the Used Clean Vehicle Credit (Clean Vehicle credit) of up to $4,000, and your staff assured me that everything needed on the dealership side would be handled.

However, your dealership failed to properly complete and provide the required IRS “seller report” documentation (commonly referred to as IRS Form 15400 / seller report for the used clean vehicle credit). Because this was not completed and provided to me as required, I am now at risk of losing the tax credit.

Since purchasing the vehicle, I have repeatedly called and visited the dealership in person to resolve this. Instead of receiving help, I am continually transferred between employees, referred to different people, and told someone will call me back—yet I receive no call and no resolution. Calls frequently go to voicemail with no follow-up. This has been extremely frustrating and unacceptable.

What I need from your dealership is simple and urgent:

1. Complete the required IRS seller report for my purchase (used clean vehicle credit documentation), and
2. Provide me a copy immediately, and confirm the dealership has submitted the report as required.

Please contact me within 3 business days of receiving this email with confirmation that the seller report documentation has been completed and provide the completed copy to me by email. If this cannot be resolved promptly, I will have to escalate this matter (including written complaints to dealership management/ownership, the state consumer protection office/DMV dealer licensing authority if applicable, and any relevant tax credit reporting channels), as I have made repeated good-faith attempts to resolve this directly with your staff.

I would prefer to settle this quickly and professionally. Please respond in writing so we have a clear record.

I had an amazing experience working with Rafael Mendez at Fletcher Jones. Rafael is incredibly professional, patient, and truly knows how to guide you through the car buying process without pressure. He took the time to answer all my questions and made sure I felt confident in my decision. If you want someone who genuinely cares and makes it easy, Rafael is your guy. Highly recommend!

Omar is an exceptional salesman. I’ve purchased three vehicles from him in less than six months, and every experience has been outstanding. He’s incredibly knowledgeable, highly professional, and — most importantly — honest, which is rare in the car industry.

His transparency and dedication to making the process smooth and stress-free truly set him apart. I highly recommend Omar and will absolutely continue doing business with FJ Imports.

0 Stars. STAY AWAY!!!

I bought a used 22' Volkswagen Tiguan at ~30.5k miles. "Nate" was my salesman. Overall, in person, my experience was fine no complaints. However, any communication via texting or calling has been HORRIFIC. I never could get a text back from Nate after purchasing. He only responded when we were negotiating the final price of the car and then after that he doesn't have the professionalism or decency to ever get back when it comes to any contact outside of face to face. I wouldn't recommend him whatsoever.

When talking to Nate during the buying process, I had requested that Fletcher Jones finish the 30k mile maintenance recommendations (the car was sold to me at ~30.5k miles) which include a few fluid changes like the brake fluid and AWD clutch fluid among others. I made the mistake of taking his positive reassurance that it would be done instead of getting it in writing. It never was done no matter how many times I called and then talked to the sales manager "CJ". The reason was because their service department deemed it not necessary and they did everything they needed to do to legally sell the car. The usual excuses and trying to get out of it BS.

A few months ago, I had my check engine light come up. It would stay on for a few days and then disappear. Ironically, it starts popping up right along the time my Volkswagen manufacturer warranty expires. I tried to call the service department multiple times but no one ever picks up and no one ever responds to a voicemail. Tried contacting my salesman "Nate" but he never responds. I'm very busy with school and work so I was unable to consistently follow up to the point I normally would like to.

2 weeks ago, my battery is having problems and I have to jump my car. Drove fine for a few days and then car would't start. I jump it again thinking battery might be gone but then Autozone checks it out and says the battery and alternator are fine. I have no idea what could be wrong and try to call the dealership again to see if they could check their records and Carfax to see when the battery was last replaced. I never get a call back and despite speaking to the sales manager, "CJ" again and then his supervisor, "Alex', I haven't gotten any progress in this dilemma. Both men stress that I did not buy their overpriced "extended warranty" and that they cannot help me. Tell me they'll call me back and then never do as expected.

Did I mention 6 months after driving for 3-4k Discount Tire is telling me my tires should be replaced very soon? Yes, I'm aware they're a tire shop and eager to earn my business but it's the job of a salesman to honestly tell the client if the tires are likely needing to be changed soon versus "tires are fine/should be good for awhile/service dept said they meet the standards" jargon.

So, in summary, I have to get my check engine light looked at, a potential new battery or worse, change the fluids that were supposed to be done before purchasing the car according to the manual at 30k, and likely new tires very soon. All within 12 months of buying the car and only driving it barely 6.2k miles. Odometer is just above 36.7K. I realize this is a used car, but it's hard not to feel completely duped. Likely looking at upwards of a a grand even before the tires.

I felt comfortable purchasing a low mileage fairly new vehicle from Fletcher Jones Imports because their Dealerships are with Mercedes. You would think a higher end dealership treats their customers a little better or at least has the courtesy, decency, and professionalism to give you a call/text back or at least take your concerns seriously and coming up with some sort of solution or plan of action.

If they have treated me so poorly, I can't imagine how they treat their Mercedes customers!! Take your business elsewhere, there's much better places deserving of it.

1170179413

1216494032

interstitial

2239587333

2410548072

2548405403

2724061478

2994122948

3064521805

3366228518

3717731875

4109502349

4135752051

Patio sets, bikes, camping gear, and backyard essentials — all posted nearby this week at a fraction of retail.

Gear up for summer. Your neighbors already did.

434788387

1005118521

1218588518

1222559242

1345194125

156988129

1582807412

1852108057

2111310577

239249620

2785908997

2785929784

3408936753

3564662731

3928204472

4051067306

542779707

680613590

979828866

2920731263

3161559806

Take action

2023 Audi Q5

Sold by

Business Information

Additional images

Vehicle history report

Typical Features

Description

Details

Related searches