Name: 2020 Honda CR-V Hybrid
Price: 22987 USD
Availability: InStock

Cars & Trucks

2020 Honda CR-V Hybrid

Volvo Cars Tacoma

Google Reviews

I would give six stars if I could to Jordan D. and the Volvo Cars Tacoma crew for their help in getting me squared away with my 2024 Volvo XC40. Jordan was patient, knowledgeable, personable, kind, and absolutely went above and beyond to ensure I was in the vehicle for me. I sold my very first car, a 2004 Volvo S60, to this dealership in 2019 and purchased a 2014 Volvo V60, and similarly had a great experience both with purchasing and servicing the vehicle. But this particular experience was beyond outstanding. Thank you, Jordan and team!

⭐️⭐️⭐️⭐️⭐️
Volvo Cars of Tacoma truly sets the standard when it comes to professionalism and efficiency. The dealership is spotless, well-organized, and welcoming, which immediately makes the experience feel comfortable and stress-free.

The Volvo team works quickly and efficiently without ever making you feel rushed. Everyone is focused, knowledgeable, and clearly aligned on one goal: making sure customers are happy. From start to finish, the process is smooth, transparent, and well-coordinated.

You can tell this is a team that takes pride in their work and values long-term relationships, not just one-time sales. That level of care and attention is exactly why customers keep coming back. Highly recommend Volvo Cars of Tacoma for anyone looking for a great experience.

I recently bought a car from this dealership through their trade-in program. They offered me the highest value for my old car, and the vehicle I purchased is in excellent condition — well-maintained and very clean inside. They also included a one-month warranty. The people working here are incredibly kind, helpful, and genuinely care about customers. I’m very happy with my purchase and would confidently recommend this dealership to anyone looking for a reliable place to buy a car. Maher is a professional in his field🙏

Behold my 2006 Volvo V70R, a loyal steed I’ve cherished since it rolled off the showroom floor. Over 330,000 glorious miles, it has been a trusty companion, from spirited drives to cherished road trips. But when its heart started to falter, I refused to let it go quietly into the night.

Determined to restore this rare and beloved machine to its former glory, I went all in. I special-ordered a factory-built engine straight from Sweden—a decision so bold it cost $17,000 for the engine alone. It was expensive, but exciting: brand new, never modified or abused. To secure the lifetime warranty promoted by Volvo Cars of North America, I had it installed at an authorized dealership. This was no ordinary repair; this was a $30,000 investment in preserving a piece of automotive history.

Volvo Cars of North America proudly promotes that every part purchased and installed through a Volvo dealership carries a lifetime warranty for the original purchaser. The dealership assured me that their installation was necessary to maintain this promise, as advertised by Volvo Cars of Tacoma. Confident in their expertise and this guarantee, I believed I had made the right decision to entrust my V70R to their care.

Instead, it’s been a tale of woe.

Not long after installation, the engine betrayed me with a head gasket failure. And just when I thought it couldn’t get worse, disaster struck: a broken connecting rod tore through the engine block, taking the transmission with it in a fiery swan dive of mechanical devastation.

Since August, Volvo Customer Care fed me hopeful promises of resolution. But just when I expected a miracle, they slammed the door shut. Their verdict? My V70R’s high mileage and the scarcity of parts meant no repairs, no solutions. Their grand gesture? A $5,000 offer to walk away and keep the car—without the engine or the transmission fixed.

Now, my once-pristine V70R languishes in their parking lot, abandoned and gutted, with its oil pan unceremoniously dumped in the back.

I can’t help but assume I’m not alone. How many other customers have been misled by dealerships into purchasing discontinued parts under the promise of a lifetime warranty? Volvo’s lack of customer care has become a troubling trend—a standard way of doing business that leaves loyal owners like me feeling abandoned and betrayed.

This isn’t just about a car; it’s about years of memories, a piece of history—and a legacy that deserves better than this.

I was exploring some options to replace my current vehicle.  We had a lease that still had some time left on it but I was willing to ground early if the right "deal" presented itself.  Ultimately we needed to move to something with seven seats (currently had six), not an emergency need but more of a "hey if we can make the numbers work" situation.  We were cross shopping the Volvo EX90, the Lucid Gravity, and the Cadillac Vistiq.  I had been monitoring the EX90 situation for about two years and was well aware of the "challenges" the brand faced when launching the vehicle (software bugs, early adopter challenges, etc.).  Volvo had stacked a lot of incentives on the vehicle and Costco was also running some additional rebates so I decided to ping a few Volvo dealerships that had inventory to see how interested they might be in moving some of the 2025 inventory as 2026 models were looming.  Of the three dealerships I pinged only Volvo Tacoma responded immediately and was willing to have "discussions" via e-mail.  I worked with James Adams directly and was just clear from the beginning that I was serious about the vehicle but wasn't looking to come down and go through a normal process of test driving and back and forth with the manager etc.  James asked for a few details to make sure I qualified for various incentives (and likely lease rates) and within 48 hours had prepared two comparable rate sheets for vehicles on the lot.  Every deal will be unique of course but in this instance I appreciated James willingness to engage with me remotely (we have 5 Kids and two full time+ jobs so this flexibility was not desired but required).  By the time we made arrangements to come see the vehicles James and I had pre-negotiated all the terms (there was no trade in which does simplify things).  After a brief test drive and looking at colors we decided to move forward.  James was efficient and absolutely acutely aware of the time constraints (daycares close when they close) and got us into financing quickly.  The finance manager who's name I can't remember so my apology was also up to speed on my expectations and methods.  She moved through things rapidly, didn't waste any of my time explaining things she didn't need to explain and I would say we were through finance and paperwork in 15 minutes which might be a record for me.  James gave me a quick overview on setting up my Volvo account but also knew I had to get on the road ASAP and after making sure I had what I needed gave a firm hand shake and sent me on my way.

If you are looking to have a no-nonsense interaction with a Volvo dealership and not feel pressured to "just come on down to the lot and lets see what we can figure out" mentality, I don't think I could have asked for a better experience than with James and his team.  I opened up by just being clear, I don't want my time wasted and I promise I will not waste yours either and they lived up to that in every interaction we had.  Highly recommended.

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2020 Honda CR-V Hybrid

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