Now you can save hours of time and effort writing your own correspondence with this best-selling collection of letters for virtually any business or personal occasion. The Lifetime Encyclopedia of Letters provides you with the precise letter that clearly expresses the proper tone and exact message you want to convey. Completely revised and expanded, this edition of letter writing includes ready-to-use model letters. Letters can be quickly located by name, category, or topic. Then choose the appropriate letter and copy it...or personalize it with a few words of your own. You'll also find complete "How to Do It" sections for each type of letter that show, step-by-step, how you can write an attention-getting opening sentence, write a compelling closing sentence, write sales letters that really sell, say "no" without hurting feelings, write a business letter to a friend, and express true sympathy in a letter. Never be at a loss of what to write in a letter again. Excellent condition.