Name: 2019 Kia Niro EV
Price: 14999 USD
Availability: OutOfStock

Cars & Trucks

2019 Kia Niro EV

Finesse a Car

Finesse A Car

Google Reviews

Before coming to Finesseacar I experienced a horrendous dealership experience at Puente Hills Hyundai and was not looking forward to going to another dealership, but this dealership absolutely is one Im glad I ended up at. The price was as advertised, no crazy marks ups or last minute add ons. I worked with Catrina and she was great, very knowledgeable, great communication and great customer service all around. She made the buying process very easy, responded quick with forms, texts/emails, she was friendly, and was very helpful! Based off my experience alone I would say this was a great car buying experience, definitely ask for Catrina if you buy here! 5 stars!

I recently bought a used car from Finesse-A-Car back in December, and the entire experience was fantastic thanks to Catrina. From the moment I reached out via their website/app to the moment we stepped onto the lot, Catrina was absolutely amazing with her communication and her welcoming attitude.

She really worked hard with my wife and me—honestly, we did about four test drives that day to find the perfect Tesla for our family. Katrina was so patient and never made us feel rushed. We actually closed out the place that evening because she was that committed to making sure we got the right car and felt good about it.

I highly recommend Finesse-A-Car and definitely suggest asking for Catrina. She’s all about the customer-first attitude!

Overall a great experience. 2022 Tesla Model 3.

I picked the car up in October, 2025, just a few weeks short of the federal tax rebate, sadly. We went through the Drive Clean Assistance program and they executed the program perfectly. I sat there for days reading reviews on all the dealers before finally selecting this place and I'm glad I found it. They were the best option for the DCAP program.

I just drove over there and on a Saturday, only one person was helping but they did a good job. I paid in all cash (sold my 2 other cars) and we sat there forever counting it all. They thought they couldn't get the car ready same day but managed to do it!

The only thing that was annoying was that they had a HIDDEN $1800 charge for a battery warranty. They do not allow you to opt out. The warranty seems shady too. It's through some 3rd party with a $600 deductible. I just paid it but I was very unhappy to be forced to buy that.

Other than that, the prices were as shown and non haggle. I had looked through all the cars they had and made spreadsheets. They were all as described in person except for one that had the wrong miles, CPU, and battery type. Everything else matched their website listings.

The other weird thing was some of the cars had water/condensation in their tail lights. They said that's OK and happens with all of them. However, looking it up, others say you have to replace your tail light. So there was one I wanted, but I didn't select because of that issue.

They threw in a free full charge at the super charger after I reached my home and transferred it over to my account on the tesla app. So I got a full charge at home to begin my life.

It took them a few months to transfer the license/registration over which was frustrating. I kept nagging them. I looked it up and they have 90 days to do that transfer so they were within the law or requirements. But I was getting a rebate from SoCal Edison for the car purchase and they wanted the registration transferred first. Luckily they did it in time.

I also got home and realize there were no floor maps. I called them up and while I had to wait an hour, they put the mats in for me when I drove back to pick them up another month.

Overall, great experience and I don't think you can do any better.

DO NOT DO TRADE INS -Please do yourself a favor read this if you are doing a trade in! This has been one of the most frustrating and unprofessional car-buying experiences I’ve ever had.

I traded in my 2024 Ford Mustang GT with only 1880 miles for a 2023 Tesla Model 3 Performance with 20,000 miles, and also made a cash deposit. That was back in early May. It’s now mid-July, and as of today, the trade-in loan still has not been paid off even though that should’ve been handled by the dealership within 21 days, per California law. Mind you when I turned in my car keys and we did the paperwork. They told me everything was fine. They claimed I was good to go and will take care of the rest including the buy off. I don’t understand why they need me to go and call my bank when they have my bank’s info this is something that they could’ve asked for too right away, but they didn’t

Not once did they reach out to update me or explain the delay. I’ve had to do all the work myself calling my bank, getting payoff letters, checking for late fees, and trying to prevent damage to my credit. Even worse, they claimed there was no record of my deposit until I showed them proof which felt like an attempt to gaslight me. Good thing I have proof of payment.

What’s also deeply concerning is that it seems they’ve been using the car I traded in, even though it’s not fully paid off and not insured under their name. That’s not only unprofessional, it’s a major liability. I already let the bank know as well. When I received the Tesla, it was not fully charged and the interior was dirty, like it had just been used for someone’s personal errands.

This entire experience has made me question how this dealership operates behind the scenes. If I hadn’t stayed on top of everything, I honestly don’t believe this issue would’ve been noticed let alone resolved. I’ve been ignored via text and left in the dark, with no real accountability shown. It’s July 21st still no progress or proof of payment done.

Customer service seemed great at first very responsive and helpful. But once the sale was complete, communication dropped off completely. I’ve tried reaching out multiple times to resolve the issue professionally, but I haven’t received any meaningful follow-up. It honestly feels like once the deal is done, you’re no longer treated as a priority.

I understand mistakes happen, but this isn’t just a slip-up this is a pattern of poor management and lack of customer care. Based on my experience, I absolutely do not recommend buying from here.

Update: The dealership eventually paid off my trade-in after significant delays, but only after I pushed the issue. My credit was affected. In my personal opinion, once the sale was complete, I felt ignored and unsupported.

If you are considering trading in here, be aware of the potential risks. Based on my experience, I would not recommend this dealership.

The only good part of this deal was the sales and finance staff. They were polite and did what they could to help me, and I genuinely appreciate their efforts. Unfortunately, the way the dealership and ownership handled the payoff delay and communication was extremely disappointing. If both of them ever worked for a better dealer, I would buy from them. I'll never buy from this dealership, which in my experience showed no accountability or effort to fix the issue.

I absolutely love Finesse A Car and recommend to anyone and everyone interested in getting a car. They have great selection of EV and hybrid cars. Big thanks to Catrina best customer service since we walked in and even off the lot she has amazing customer service. Everyone is very nice and welcoming! 10/10 experience.

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2019 Kia Niro EV

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