Name: 2020 Audi Q5
Price: 13995.00 USD
Availability: InStock

Cars & Trucks

2020 Audi Q5

Nation Auto Center

Google Reviews

I spoke with someone over the phone about a vehicle and informed them about my trade in. He stated it was ok and to come in. I also informed him I was driving an hour away. I pull up a guy is sitting on the porch doesn’t greet me which is fine. I approach him and ask was he the one I spoke with, he rudely says no and points to the other guy who was helping another customer. He finally gets up and says how much you owe? I told him, he gets my VIN number and says oh this car is only worth $4500 which I already knew. I’m here for a trade in let’s discuss numbers. Then with this same attitude ( they need customer service etiquette) says oh you need $4000 to pay this car off and another $4000 down on the other vehicle. You didn’t want to speak and half ass helped me, why would I give you $8000? Let me just say I wouldn’t dare give them a dime of my money Rude! Unprofessional and I took my car elsewhere and still got what I wanted . Keep searching ppl you will get what you want just not from them.

Manager was wrong on the price that he gave us while driving the vehicle after I asked him to go over some numbers with us is when we discovered the price was higher than what we expected And asked if there was any wiggle room on it since it was on OfferUp he said no that those prices are aggressive and is not willing to come down on a car that has been smoking in cigarette burns half side tinted. do not come to this establishment you’ll waste your time and energy and the guy. The manager in the office was not willing to negotiate any price basically not willing to make a sale.

I showed up to National Auto Dealer to view a van that was actively advertised for sale online. After arriving, I spoke with a salesman who allowed me to test drive the vehicle and was moving forward with closing the sale, during all of this he mentioned that someone had previously shown interest a few days earlier but never returned over the weekend to finalize the purchase so that is why he was now selling the vehicle to me.
The salesman then proceeded to run my credit, and we were nearing the end of finalizing the purchase when a manager suddenly walked in and stated that the van was already sold and that another customer had left a deposit on it. While this was happening, the person who had supposedly already bought the van walked in and was there to pick up the vehicle.
What made this situation even worse was the manager’s demeanor and comments once he entered. He repeatedly made remarks about the van being sold and referred to me as “kid”. This behavior was dismissive, condescending, and made me feel discriminated against and not taken seriously as a customer.
So let me be clear: This vehicle was sold the entire time, yet I was still encouraged to test drive it, discuss terms, and have my credit run—something that cannot be undone and now negatively impacts my credit. At no point was I informed that a deposit had already been placed on the vehicle before my credit was pulled.
To make matters even worse, after I left the dealership extremely upset, I was then contacted by someone else from the company (working from home) asking if I was still interested in purchasing the van. That call alone highlights the complete lack of internal communication at this dealership and unprofessionalism.
How does a business operate this way? How does no one know which vehicles are sold, under deposit, or unavailable—especially before running a customer’s credit!!
The combination of poor internal communication, unnecessary damage to my credit, and disrespectful, discriminatory treatment by management made this an unacceptable experience. I would never recommend this dealership to anyone. Customers deserve transparency, respect, and professionalism—none of which I experienced here.

OMG! I worked with Sam & hunnttiiiiieee!!!! He understood the assignment!!!! I made it clear I want to test drive & be in & out, I sent him all documentation needed when I did the online application the day before & when I arrived the following day he already had paperwork & car ready for me to test drive, pay & go. I was so excited & feel so blessed that my experience with them so far was quick & simple & I was given a second chance in life to get back on my feet & improve my credit. And also the price for down payment was fair & affordable with my credit. I’m not gonna be misleading though so I will be honest and say that the car is in good condition mechanically & it’s overall inner & outer look however even when test driving I kept hearing & feeling something that seems like it’s rocking back everytime I hit the gas or make a turn so I’m going to take it to a bmw shop to make sure it’s good good & get whatever needs to be fixed done & over with because I’m for sure paying off the car sooner then later and will be absolutely keeping it and giving it to my oldest son & returning to them again to do the same for my middle son. So basically this is the beginning of me building a healthy relationship with them & as long as everything continues to go smoothly & this car doesn’t break down on me I will continue to utilize & support them because they have no idea how much of a huge blessing & opportunity this was/is for me.

Greedy dishonest salesman. The guy that wears hawaiian shirts, uses the excuse of “we don’t have the pink slip for the car”, to push customers away if they sound knowledgeable. First thing I ask is for a full out of the door itemized list, kept beating around the bush and lied about not having a title for the car. We said we’d come back to compare to other car dealerships. They turned a 12k car to 20k flat. Adding stuff like paint 1000, warranty 3000, theft package 1000 etc. All these add ons I said aren’t needed, they insists that it was permanently installed haha. These guys really think everyone is gullible and stupid? The only thing you need to pay for is the car and the documentation/dmv and tax fees.

They hate working with people who know their stuff. Guy kept, gaslighting, and deflecting. It was hilarious to see him stumble with words trying to bs me. If you are a girl , they see you as easy prey. Don’t let these greedy salesman take advantage of you.  Always ask for an out of the door itemized list and put it in an AI model like chatgpt and pit mileage and carfax to see the real price and whats necessary.

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2020 Audi Q5

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