Name: 2016 Honda CR-V
Price: 22998 USD
Availability: InStock

Cars & Trucks

West Hills Honda is pleased to offer:2016 Honda CR-V SE 2.4L I4 DOHC 16V i-VTEC AWD Crystal BlackAWD.25/31 City/Highway MPGClean CARFAX.Awards:  * 2016 IIHS Top Safety Pick+ (With Touring Model)   * 2016 KBB.com Brand Image AwardsKelley Blue Book Brand Image Awards are based on the Brand Watch(tm) study from Kelley Blue Book Market Intelligence. Award calculated among non-luxury shoppers.  For more information, visit www.kbb.com. Kelley Blue Book is a registered trademark of Kelley Blue Book Co., Inc.At West Hills Honda, we offer a diverse, competitively priced inventory for every driver and budget. Our vehicles are meticulously reconditioned for quality and lasting value, ensuring the lowest cost of ownership. Shop online with delivery available. As part of the Haselwood Auto Group, which includes 7 rooftops and over 13 manufacturers, we have the largest pre-owned inventory on the Kitsap Peninsula. Explore online or visit us today to find your perfect ride with confidence and peace of mind.

2016 Honda CR-V

West Hills Autoplex

Google Reviews

I was interested in the 2019 Hyundai Kona Limited AWD because it had the clean Carfax, lower mileage, AWD, better trim, and no reported accident/damage history. I do like the car and still want the vehicle, but the process around getting it has been frustrating.

Before this, I had already completed an application elsewhere. After spending about six hours at the dealership, I was then told the application was wrong. My dad/co-signer then had to complete or attempt the application multiple times, and the process was confusing and repetitive. This raised concerns about whether repeated attempts/applications could affect credit.

During the process, the salesperson repeatedly asked whether my dad was going to complete the application and made it clear that if he did not, I would not be able to get the car. I understand a co-signer may be necessary, but the process should have been clearer from the beginning.

I was also asked whether I was in a romantic relationship with my dad/co-signer, which was inappropriate and uncomfortable. He is my parent/co-signer, and that should have been handled professionally.

Another major issue was insurance. Nobody clearly explained upfront that full coverage insurance would be required before I could leave with the vehicle. Because I had just relocated and spent my available money on the U-Haul, this became a major barrier late in the process. The insurance issue was also handled in a confusing way because nobody seemed clear on whether my dad only needed to show proof of insurance, add the vehicle, or add me as a driver. I received inconsistent answers about whether my name had to be listed on the insurance policy. One person said my name did not have to be on it, while another person said it did.

Nobody clearly explained what deductible amounts were required by the lender either, so I had to figure out whether $2,000, $1,000, or $500 comprehensive/collision deductibles would be accepted. I was also told that an actual physical insurance card was required, even though insurance binders, declarations pages, temporary ID cards, app proof, or email confirmations are commonly used to show active coverage once a policy is bound.

It was also unclear why I was asked to show my old insurance card in the first place. The reason was never explained, and the card I had available was not accepted. If the old card was only being used to verify prior insurance history, that should have been stated. If it was not going to satisfy delivery requirements, then I should have been clearly told what would satisfy them. Instead, I was repeatedly asked about insurance while being given vague and inconsistent answers.

The same salesperson repeatedly asked about the insurance issue, even after I had already left the dealership. At that point, the repeated questions and unclear answers made the process feel disorganized and uncomfortable.

At this point, this has turned into a two-day process, and I still do not have the car. I do like the 2019 Kona Limited AWD and want to move forward, but the process has been disorganized and unnecessarily stressful. I need the remaining steps handled clearly and efficiently, including written confirmation of exactly what is still required, whether the deal is fully approved, what insurance documentation is needed, whether my name must be on the insurance policy, what deductible requirements apply, and when I can take delivery of the vehicle.

I had a very positive experience at the West Hills Ford building, selling my vehicle with Leila Baez. Leila was incredibly helpful, efficient and very kind during the process. She displays a high level of knowledge and I would send anyone who is interested in selling their car, to her.

I had a very disappointing experience with the service department at West Hills Honda. On Monday morning, I dropped off my car because my check engine light was turning on. I specifically went in for a diagnostic to find the problem. Instead, they recommended other services, including adding brake fluid and replacing a missing headlight, which cost me almost $400. They told me that after these repairs the check engine light should turn off.

That same night, after driving less than 10 miles, the check engine light came back on. Clearly the original problem had not been fixed. The next day I brought my car back, and they told me they would charge me a diagnostic fee this time because it was not charged the day before due to the other services they performed—even though the diagnostic was the reason I came in originally.

They were also unable to work with my extended warranty, and after the poor customer service I experienced, I decided not to continue working with them and took my car to another shop. At the new shop, I was told that my brake fluid was actually overfilled, which was causing another issue. This means I likely did not need the brake fluid service they recommended in the first place.

Overall, I wasted a lot of time and money, and my original issue was never resolved by their service department. I was very disappointed with the experience and felt taken advantage of.

Be carful buying a car here. I purchased a 2017 Jeep Grand Cherokee 5.7
The car was spotless even the engine bay but that was to hide the leaky water pump. When I tried to use the full warranty I purchased I find out I actually have the one bellow a full warranty that only covers drive train and major engine components not a bumper to bumper like we discussed. Also it is a third party warranty they sell not the dodge company warranty. They will lie to you to sale a car. Purchase at your own risk

We purchased a vehicle from Westhills and had previously purchased there before with no problem. This car was to be a gift for me to get to school and medical appointments and we were told it was in great condition and would last through the next four years of College. Upon getting it home it was having issues and we discovered it had absolutely zero coolant even though we were assured it had been checked out and cleared for sale. The check engine light also came on shortly after purchase and we paid thousands more dollars to have the Chevy dealer in federal way work on it and still it doesn't run. Presently it sits in the driveway where it has been for the last year as we have no more money to dump into it. I wish I could say it was a great experience purchasing this car from Westhills but it's been a complete nightmare and so disheartening. I'm just still in utter disbelief about the whole thing :( We purchased a vehicle from Westhills and had previously purchased there before with no problem. This car was to be a gift for me to get to school and medical appointments and we were told it was in great condition and would last through the next four years of College. Upon getting it home it was having issues and we discovered it had absolutely zero coolant even though we were assured it had been checked out and cleared for sale. The check engine light also came on shortly after purchase and we paid thousands more dollars to have the Chevy dealer in federal way work on it and still it doesn't run. Presently it sits in the driveway where it has been for the last year as we have no more money to dump into it. I wish I could say it was a great experience purchasing this car from Westhills but it's been a complete nightmare and so disheartening. I'm just still in utter disbelief about the whole thing :(

UPDATE~ After being messaged here to contact Westhills to Resolve things we called and were transferred to Ash Morshedi who works at Haselwood@Westhills Autoplex. Ash is the individual who told me Haselwood would not repair or offer a return on the vehicle that I was told was in good running condition by both the salesman and the Carfax. You know that you yourself were the one that told me this Ash and this really isn't cool at all. We bought numerous vehicles from y'all in the past and my dad has sent plenty of business to West hills as he spent his whole career working for the D.O.D in Bangor and met many fellow naval officers who had been stationed here looking for vehicles throughout the years. Ash said to resolve it he could offer me 2,700 dollars for the car. We bought the car for close to $12,000 and spent at least a few thousand more trying to repair it ourselves after he himself "Ash Morshedi" told me that I could not return the vehicle and they would not be bringing it to working condition. The last time we spoke he said he would call me back and I never heard from him again. How could you treat people with such carelessness? We brought y'all business. I was so looking forward to having a car to get to my medical appointments and school. I'm in school for social work and I also volunteer working in reform programs for incarcerated youth in our communities which is not an easy job. Although rewarding it also can take a lot out of me and I really need a reliable vehicle to do this work.

UPDATE to my UPDATE

Well, I called Josh multiple times and left messages. I was told my number would be left on his desk and I left voicemails but nothing was ever heard back.  Please be careful when purchasing a vehicle here, their word can not be trusted unfortunately. Good Luck to everyone looking for a vehicle, I hope you find something reliable🩷🙏🏼

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2016 Honda CR-V

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