Name: 2020 Tesla Model X
Price: 30000.00 USD
Availability: InStock

Cars & Trucks

2020 Tesla Model X Long Range Sport Utility 4D
5YJXCDE23LF237241
Miles 71,178

Carzi Auto Sales
44 N 44th St, Phoenix, AZ 85034
(602) 663-4297


2020 Tesla Model X

Carzi LLC

carzi

Google Reviews

Arrived after my flight they did not have my car available  that I reserved. They are unmanned all communicating  was done through text messages. They told me I would have to get a vehicle  somewhere  elese. I had to Uber to the phoenix  airport car rentl plaza

Horrible Experience – Would Not Recommend

This was one of the most frustrating rental experiences I’ve ever had. The company operates completely contactless, with no one available to speak to or meet you in person. That in itself would have been fine if the process had been clearly explained in advance — but it wasn’t.

It was not clear that I needed to complete multiple online forms prior to arrival. When I got there, I had to fill everything out on my phone while standing there waiting. By the time I finished, it was 1:40 p.m., and my reservation was for 1:30. I texted to let them know I was waiting for the car’s location.

Instead of helping, they responded by saying that since I was “unsatisfied” with the delivery time, they had cancelled my reservation. I immediately replied asking them not to cancel it, but they said it was too late and simply suggested I look elsewhere for a rental car.

Cancelling a confirmed reservation while the customer is actively trying to complete the process is unacceptable. There was no flexibility, no customer service, and no attempt to resolve the issue.

I would strongly recommend looking elsewhere if you value communication and reliability.

HORRIBLE experience, I’m extremely disappointed with how this company handled my situation, and I genuinely do not understand how they even have 3.5 stars.

During/after a birthday trip to Phoenix, Carzi overcharged us by over $300 (taken out of our deposit) and attempted to send an invoice for over $500. Despite our original contract stating that we had unlimited mileage and after the sales associate never disclosed any other details upon arrival (and telling us that he can add the second driver in for free), they sent us an email stating that they're owed an extra $500 for the "extra fees" on top of the original almost $300 original price and that it was indisputable. Although we attempted to resolve it directly with the company and reached out multiple times for clarification and a refund, after some initial communication, they stopped responding entirely. Extremely unprofessional, and a clear lack of customer service.

The only “resolution” I ever received was a partial credit from my credit card company, not from the business itself. The company never issued a refund, never provided a clear explanation, and never followed up once it became clear they wouldn’t be financially responsible. This went on for almost 3 months.

I later found out their BBB rating is an F, which unfortunately aligns with my experience. If something goes wrong, don’t expect responsiveness or fair handling. The "bait and switching" tactic that other reviewers mentioned is 100% accurate.

We chose this company because we thought it was more cost-efficient, but it ended up costing us over 2x what we would have paid if we went with a more reputable company. Please learn from our mistake, do NOT book a rental car with them!!! It's not worth it, they're a horrible company and a total scam.

Scam! Stay alert on the fact that they do not have any display of the contracts that you sign or permit you to read them. They’re simply requesting signatures after signatures on an electronic pad. They are only permitting 400 miles per rental vehicle and then want to  charge you $.85 afterwards, as if this was a U-Haul truck that you’re renting to move. Go elsewhere the car will come out triple the amount then another facility that would be less stressful and unlimited miles totally an inconvenience will be reporting them to the Better Business Bureau.

I have never in my life given a company a 1 star review but this worthy of it. I was using the car for a girls trip. So I needed it during the weekdays. I purchased the deal through Priceline that clearly stated unlimited mileage. The confirmation came from Priceline and showed my itinerary. It also showed unlimited mileage. So I’m not looking for the contract to say anything else. The hit me with the ole bait and switch. They changed it to only 300 miles. So I disputed it. They send me a text message stating that the Priceline listing said different said the 300 miles. I sent them back the screenshot my itinerary. Then silence. I am going to have to go through a whole dispute with my credit card company over this just to even try to get this fixed.

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