Name: 2023 Toyota Highlander
Price: 41788 USD
Availability: InStock

Cars & Trucks

***MOONROOF / SUNROOF***, ***ACTIVE BLIND SPOT MONITOR***, ***COLLISION WARNING SYSTEM***, ***PARKING SENSORS***, BACKUP CAMERA, POWER DRIVER SEAT, POWER PASSANGER SEAT, PUSH BUTTON IGNITION, KEYLESS ENTRY, ***HEATED AND COOLED SEATING***, ***PREMIUM WHEELS***, CLEAN CARFAX, ONE OWNER CARFAX.35/34 City/Highway MPGWE WANT YOUR TRADE IN! We offer you a guaranteed value online for your valuable trade in by Kelly Blue Book Instant Cash Offer! Visit our website at lexusofconcord.com for a free guaranteed value on your vehicle.CARFAX One-Owner.TO SEE MORE QUALITY VEHICLES LIKE THIS ONE RIGHT HERE CLICK https://www.lexusofconcord.com/pre-owned-vehicles-concord-ca.

2023 Toyota Highlander

Lexus Of Concord

Lexus of Concord

Google Reviews

Lexus review

This is my first car dealership review since we had a positive and different experience when compared to previous instances when buying new cars.

From the moment we arrived, the team treated us with genuine kindness and professionalism. They went above and beyond — not only explaining the differences between cars and trims, but also taking the time to walk us through every detail of the technology inside the car and answering all our questions with patience and clarity.

Nika Narzaya was very patient trying to meet all our expectations on color, trim, options.  She looked for so many cars from other dealerships and coming from the factory, never gave up!

We ended up buying a Lexus NX 450h+ and we both (my wife and I) got the opportunity to drive the sports and standard versions without rush which enabled us to clearly choose what we needed and felt more comfortable with.

It’s rare to find a dealership where you feel truly taken care of, we felt valued, respected, and never rushed. While it’s always a lengthy process, we felt it was very smooth, transparent, and far better than what we’ve experienced elsewhere.  Rather than sitting and waiting, Stephen Smith (a true expert in the technology of these cars) offered to explain how the app works, how charging is done, how the digital key works and helped us configure the car.

We highly recommended this dealership and these people to anyone looking for exceptional service, knowledgeable staff, and a truly premium experience. We will definitely be coming back!

First phone call with Nika about the advertising.
Less than 3 minutes she and I can clear out what I want and what she can offer. In 5 minutes after I decide to buy she goes step by step what I need to do . Several days after I just follow instruction and received update information !
People always said buying car a deal with agent is headaches. This year of 2025 I am glad that I met a wonderful agent like Nika, who understands my English kind of limited in technical term and She try best to feed me with what I need to know of my 1st Lexus car, and I really appreciate!

I have always brought my lexus in here for servicing for the last 10 plus years and although expensive compared to a small shop, they are clean, efficient and fast. They check you in quickly and those people are always exceptionally nice. They have a decent waiting area with comfortable seating, a TV, coffee/water and if you are early they usually have bagels and pastries. Making an appointment for service is highly recommended but I have brought my car in for service without an appointment and they figure out a way to take care of me. Never had an issue here.

In response to Stephanie’s comment: I had already spoken with her directly to address this issue before she posted her reply here, yet nothing further was done. It feels as though they’re hoping the problem will simply go away. Her comment reads like another scripted response meant to check a box rather than actually resolve anything. As mentioned in my original review, their priority seems to be protecting their own interests—not the customer’s experience.

Absolutely disgraceful experience at Lexus of Concord Service Department. If there were an option for negative stars, this place would deserve it!

I brought in a BRAND-NEW 2025 Lexus RC F with barely 100 miles on it, and their so-called service department damaged a carbon fiber body kit piece. Instead of taking ownership, service consultant Tony Sawaya showed zero accountability, zero empathy, and zero professionalism. His priority wasn’t resolving the issue—it was shoving paperwork in front of me for a signature. When I pressed for answers, he walked away mid-conversation to prioritize another customer, clearly leaving me standing there as if my time and their mistake meant nothing.

The message was loud and clear: Lexus of Concord only cares about protecting their bottom line, not their customers. Rather than finding a way to make it right, they acted like replacing the part they damaged was somehow me “costing them business.” That’s beyond insulting—it’s pathetic.

To make matters worse, I’ve left multiple voicemails for the service manager with zero response. The silence says everything about the culture of this dealership: avoid responsibility, ignore the customer, and hope the problem disappears.

This is supposed to be a “luxury brand,” yet the treatment here is below the standard of a shady corner shop mechanic. Lexus of Concord has completely failed at the most basic level of customer service.

I will be taking this issue to Lexus corporate, because this dealership clearly has no interest in doing right by their customers. Buyers beware—if they’ll treat a brand-new car and paying customer like this, imagine how little they’ll care once they’ve cashed your check.

Kiel Busler and Basir Khan made my car purchase so easy. My previous car was totaled. The help I received to replace my car was seamless. I was given a lesson on all the “bells and whistles” in my new car. I appreciate the time that both of these gentlemen took with me to complete my purchase. Lexus of Concord is a keeper.

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2023 Toyota Highlander

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