Name: 2022 Jeep Grand Cherokee L
Price: 23395 USD
Availability: InStock

Cars & Trucks

2022 Jeep Grand Cherokee L

Cerritos Mitsubishi

Google Reviews

Rigo and the service team are top notch.  They're professional and very knowledgeable about Mitsubishi.  Not only do they know the latest cars, they have long history leading the service center which brings me back every time.

We bought a used 2024 outlander back in June of 2025 and we have yet been able to get the car registered in our name. You look up the VIN number and it’s still registered to previous owner along with their lender. We paid license and registration when we bought the car and supposedly the registration expired September 2025 so not only am I driving a car that does not belong to me, It also has expired tags. The first time I was made aware of the situation I called and spoke to Kelly and he told me it was an easy fix and that he would call me back in a few days. He never called me back. I have been calling and talking to people who answer the phone and explain the situation and I’m put on hold and eventually disconnected. Ileave messages for someone to call me back and no one ever does. I was told I need to go into the dealership which is about an hour away from us and they would be able to take care of it, well, we did that and they still did not do anything for us. They just gave us the run around, still didn’t know what to do and just dismissed us. I’ve been to the DMV over and over and I am told that this is the dealerships mistake and they need to fix it. Well, I can’t get anyone to fix it. So, I am just advising anybody who is thinking of buying a car from this dealership to go somewhere else because once they sell you the car and get your money, they are done with you.
And when you read this all of you sales people and managers, I’m sure you have my phone number somewhere and I would really appreciate if you give me a call and get this taken care of

Chadi and Allen were awesome!!! They took the time and had the patience with every question we had as first time hybrid buyers. Not only did we love our new purchase but appreciate the professionalism with every person. Thank you so much guys!!! Keep up the great job!!!

I purchased a used 2018 Subaru WRX STI from Cerritos Mitsubishi on August 30th, 2025. In the contract I signed and paid for through a loan, I was given an extended warranty for 60 months or 60,000 miles with a $100 deductible. On September 2nd while driving the vehicle's engine had a knock and was not able to be safely driven.
It was towed to an approved Subaru mechanic and has been there since September 23rd. When I contacted the warranty company so that I could start a claim, I was told that my contract was not funded. I contacted Cerritos Mitsubishi and was told that the person who had helped with the sale of my car, "Alan", had not properly filed paperwork and was no longer an employee. I was given the run around for around 4 weeks before I finally drove 2 hours and went in person to give my copy of the contract with the paid for warranty. They stated that everything would be fixed and I would be good to go within a week.
During the last month every time I call the warranty company they would state the contract was not funded. I have been in contact with Tony in finance, Kelly in sales, and Ali(?) the general manager who have all stated that it would be taken care of within a week. The mechanic that has the vehicle began charging a storage fee of $40/day as of November 1st, 2025 and I am now responsible to pay $960 as of November 24th. When I contacted Kelly today (November 24th, 2025) I was told that the business office sent the funds on November 17th however when I called the warranty company, they are still stating the account is not funded. I just want to get this taken care of and get my car back. DO NOT WORK WITH THIS DEALERSHIP IF YOU WANT TO SAVE TIME AND MONEY. So much stress over something that should have never happened.

Great experience at Cerritos Mitsubishi thanks to Adamn and Kelly. They made selling and buying a car easy, honest, and stress-free. Excellent customer service, clear communication, and no pressure at all. Highly recommend working with them!

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2022 Jeep Grand Cherokee L

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